Problem
Patch scan Failed with the error in Agent logs
ERROR: doGetVariableValue() failed to open 1\results.muc. Code: 2
Causes:
1. The path to a directory used by the agent to store working files does not have a valid disk drive or have been removed or deleted in the Agents> Manage Agents> Working Directory
2. Login credential for the agent to use in Patch Management in Set Credential does not have Administrator rights on the machine
Solution
1. Set a path directory in the Agent module> Manage Agents > Working Directory and run a Patch Scan
2. Check and Verify if Set Credential can download and install the patch by running a patch Test, if this passed, run a Patch Scan.