Service Desk (KSD)
Articles related to the Kaseya Service Desk module.
Articles
- Users unable to see newly added organization in the Organization selection box in the Ticketing > Tickets> Organization Field
- Using Service Desk Email Reader with MFA enabled Microsoft 365 account
- Where are ticket attachments saved?
- Where do I find the output of the "WriteScriptLogEntry()" service desk procedure step?
- Why are Monitoring Alerts in Alarm Summary showing the same ticket id for a machine's certain alarm type?