VSA servers with release 9.5.11b (build 9.5.11.4396) or later have the option to integrate the VSA login process with IT Complete (KaseyaOne) Single Sign-on, without requiring any VSA license update. In 9.5.16b (build 9.5.16.5619), the authentication and registration workflow was simplified. Follow these steps to register the VSA at organization level with a KaseyaOne company account, and then associate individual VSA user accounts to their respective KaseyaOne accounts.
Workflow overview:
1. Master or System role VSA user enables IT Complete login for one or more VSA organizations by mapping them to a KaseyaOne company.
2. Each VSA user within a mapped organization enables IT Complete login for their own account by associating it with their KaseyaOne credentials. They can do this from the VSA login page or their user menu. Note: their KaseyaOne user account must belong to the same company that their VSA organization is mapped to.
To map their own VSA organization to a KaseyaOne company, a Master or System role VSA administrator must complete these steps:
1. Log into the VSA as a Master or System role user.
2. Navigate to System > Server Management > Logon Policy page.
3. Check the Enable Log In With IT Complete button and click Update. A new window with a KaseyaOne login page will open.
4. Login to your KaseyaOne account. Once you authenticate with KaseyaOne, the organization mapping will be completed.
5. Log out of your VSA account - VSA user accounts within the same organization as the Master/System user who completed these steps can now be associated with KaseyaOne accounts within the same company as the account used in step 4.
To map another VSA organization to a KaseyaOne company, a Master or System role VSA administrator must complete these steps:
Note: multiple VSA organizations can be mapped to the same or different KaseyaOne companies. If the same VSA administrator needs to map organizations to different KaseyaOne companies, they will need to provide different KaseyaOne credentials each time. To avoid credentials from a current login session being used, they should log out of KaseyaOne prior to performing this step.
1. Log into the VSA as a Master or System role user.
2. Navigate to System > Orgs/Groups/Depts/Staff > Manage.
3. Select the Organization from the list and then navigate to the IT Complete tab.
4. Click the Enable button. A new window with KaseyaOne login page will open.
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5. Login to your KaseyaOne account. Once you authenticate with KaseyaOne, the organization mapping will be completed.
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6. VSA user accounts within the selected organization can now be associated with KaseyaOne accounts within the same company as the account used in step 5.
To register individual VSA user accounts with KaseyaOne accounts, each user within the mapped organization(s) can use the VSA login page or their user menu to enable Login with IT Complete.
To register VSA user accounts with KaseyaOne accounts from the VSA Login page:
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1.Click the Login with KaseyaOne button on the login page, to associate your VSA account with an IT Complete account.
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2. Enter your KaseyaOne credentials. They must belong to the KaseyaOne company that is mapped to your VSA organization.
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3. Enter your VSA account credential.
Now your VSA account is registered with your KaseyaOne account. You can log in to VSA using your KaseyaOne credentials.
To register VSA user accounts with KaseyaOne accounts from the User Menu:
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1. Click your VSA user logon name in the upper right-hand corner of the VSA to display your User Menu.
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2. Click the Enable Log In With IT Complete option. A new window with KaseyaOne login page will open.
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3. Enter your KaseyaOne credentials. They must belong to the KaseyaOne company that is mapped to your VSA organization.
Now your VSA account is registered with your KaseyaOne account. You can log in to VSA using your KaseyaOne credentials.
To remove the association of your VSA account and KaseyaOne account:
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1. Click your VSA user logon name in the upper right-hand corner of the VSA to display your User Menu.
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2. Click the Disable Log In With IT Complete option.
Now your VSA and KaseyaOne accounts are disassociated.