SUMMARY
Answering common questions regarding SSAE 16 certification, SOC 2 compliance and HIPPA compliance in the Unitrends Cloud.
ISSUE
Certifications and Compliance
Unitrends Cloud data centers are SSAE 16 certified. The Unitrends Cloud is also compliant with Service Organization Control (SOC 2) and the Health Insurance Portability and Accountability Act (HIPAA). Unitrends will sign a Business Associate Agreement (BAA) upon request from organizations needing to maintain HIPAA compliance.
Actively supported customers needing formal or written confirmation of compliance beyond the context of this KB affirmation should contact the support team via chat or phone or customer portal case request and we can begin the process to create a formal BAA.
Customers inquiring to purchase cloud services that have not yet completed a sale can acquire the same process by speaking to their internal sales rep or presales engineer.
RESOLUTION
For common questions regarding security compliance and auditing for the Unitrends Cloud, see Unitrends Cloud FAQs - Safety, Security, & Compliance.