Cannot prepare 'USB': unknown device type

SUMMARY

Update to 10.3.5 may cause disk prepare failures for cold copies (single disk archive)

ISSUE

After update to 10.3.5, both multi and single disk docks fail to prepare disk media for cold copies (archives).

RESOLUTION

*** Caution:  For advanced users only. ***

*** May cause un-repairable damage! ***

For single-disk jobs:

# Determine your single dock archive device
/usr/bp/bin/hotplug scan
 

# [workaround] prepare single dock drive device
# e.g. /usr/bp/bin/uarchive-scripts/prepare.sh /dev/sdf test-name
/usr/bp/bin/uarchive-scripts/prepare.sh [device] [label]

Replace [device] with the device as seen in the example, and [label] with the device label, also seen in the example.

For multi-disk jobs:

This should be resolved in a coming release, negating the need to run this CLI-based workaround.

Replace [label] with the device label as seen in the example.

CAUSE

Change made in 10.3.5 code.

NOTES

See also KBs 6700 (Recover Archive Unit) and 6708 (eSATA attached single disk archive).

EXAMPLE of Output for /usr/bp/bin/hotplug scan


EXAMPLE of Output for /usr/bp/bin/uarchive-scripts/prepare.sh [device] [label]