Setting Up VMware UEB for USB Archiving.

SUMMARY

How to setup VMware UEB for USB archiving

ISSUE

Set up VMware UEB for USB archiving based on error: Failed to get internal disk identifier when connecting USB to UB appliances running under VMWare. 

RESOLUTION

1. Bring down the unit gracefully. 
2. Follow the VMware KB to setup a USB Passthrough. 
   • USB support in ESXi/ESX 4.1, ESXi 5.x, and ESXi 6.0 (1022290)
3. ​Once set up, power on the UEB
4. SSH into the unit
5. If your system does not already have 'lsusb' installed, install it by running:

   yum install usbutils 

6. Confirm the unit can see the USB device:

   lsusb
   /usr/bp/bin/hotplug scan 

7. Once confirmed, check the platform_capabilities file for a line containing "archive_only_usb"

   grep archive_only_usb /var/opt/unitrends/platform_capabilities

8. If no output is returned, "archive_only_usb" is not present in the platform_capabilities file. Edit the platform_capabilities file:

   vi /var/opt/unitrends/platform_capabilities

   and add 'archive_only_usb' to a new line in the file.  In vi, press 'i' to insert text and add the following on its own line:

   archive_only_usb

9. Save the file and exit vi by typing ":wq" and pressing enter.
10. Log into the UI and scan for Media. Media should now be present.