Archive disk does not appear on rescan

SUMMARY

An archive drive may no longer be recognized after rescanning due to potential conflicts with other jobs running.

ISSUE

• Archive drive is not recognized after rescaning
• uarchive log complains about drive not responding and running 'hotplug scan' shows that the drive is not responding

0 (3750): Apr 01 15:03:49 : [LOG2] rpcutil.c:154: Executing command: /usr/bp/bin/uarchive-scripts/scan.sh
0 (3750): Apr 01 15:03:58 : [LOG2] Command exit code: 0
0 (3750): Apr 01 15:03:58 : [LOG2] Command stderr (diagnostic output):
0 (3750): Scanning for hotplug devices...
0 (3750): device "sdb" not removable
0 (3750): device "sdc" not responding
0 (3750): device "sda" not removable

# hotplug scan
device "sdc" not responding
device "sdb" not removable
device "sda" not removable
current removable devices:

kernel: __ratelimit: 19 callbacks suppressed
kernel: sd 3:0:0:0: [sdc] Unhandled error code
kernel: sd 3:0:0:0: [sdc] Result: hostbyte=DID_BAD_TARGET driverbyte=DRIVER_OK
kernel:  sd 3:0:0:0: [sdc] CDB: Read(10): 28 00 00 00 00 00 00 00 20 00
kernel: __ratelimit: 19 callbacks suppressed
kernel: Buffer I/O error on device sdc, logical block 0
kernel: Buffer I/O error on device sdc, logical block 1
kernel: Buffer I/O error on device sdc, logical block 2
kernel: Buffer I/O error on device sdc, logical block 3
kernel: sd 3:0:0:0: [sdc] Unhandled error code

RESOLUTION

Check when "disk_mon" is running in cron.  If "disk_mon" is attempting to read the drive at the same time we are scanning or removing it, the time when "disk_mon" is running should be changed to a less problematic time.

Note:  You must restart the cron service after making any changes.

# crontab -l
0 12 * * * /usr/bp/bin/disk_cleanup.sh
* * * * * /usr/bp/bin/cmc_host_statistics -1 >> /usr/bp/logs.dir/cmc_host_statistics.log 2>&1
0,15,30,45 * * * * /usr/bp/bin/cleanupHungBpsyncProcesses
0 15 * * * /usr/bp/bin/adaptiveDedupRatios -i >/dev/null 2>&1
0 * * * * /usr/bp/bin/failure_report.php >/dev/null 2>&1
30 6 * * * /usr/bp/bin/processSpaceAlert.php >/dev/null 2>&1
0 9 * * * php /var/www/html/recoveryconsole/bpl/reports/replication_report.php -f >/dev/null 2>&1
0,30 * * * * /bin/cp /var/tmp/disk_mon.out /var/tmp/disk_mon.out.bak; /usr/bp/bin/disk_monitoring.py -s -c >/var/tmp/disk_mon.out 2>&1
0 0 * * 0 /usr/bp/bin/ana_snmptrap_sender.py -a -c >/var/tmp/ana_snmptrap_sender.out 2>&1
0 20 * * * /usr/bp/bin/inventory_sync >/dev/null 2>&1
45 * * * * /usr/bp/bin/summary_counts 7 >/dev/null 2>&1
*/15 * * * * /usr/bp/bin/sync_summary.php -r >/dev/null 2>&1
0 12 * * * php /var/www/html/recoveryconsole/bpl/gfslite.php >/dev/null 2>&1
*/5 * * * * /etc/init.d/bp_rcscript start

15,45 * * * * /bin/cp /var/tmp/disk_mon.out /var/tmp/disk_mon.out.bak; /usr/bp/bin/disk_monitoring.py -s -c >/var/tmp/disk_mon.out 2>&1

service crond restart