IT Complete Single Sign-On

Spanning Backup for Office 365 is pleased to announce the integrated authentication option for Kaseya VSA and Unitrends UniView. This feature enables the seamless authentication from Kaseya VSA or Unitrends UniView when configured in Spanning Backup for Office 365. The control of the feature lies inside Spanning Backup for Office 365. This feature makes multi-tenant management of Spanning backup for Office 365 significantly easier for Managed Service Providers who use Kaseya VSA or Unitrends UniView. This alternate authentication also removes the requirement for Office 365 Administrators to provide additional credentials to partners who manage their backups, further securing their Office 365 tenants. 

Configure IT Complete Login 

IT Complete Single Sign-On is configured in the Spanning Backup for Office 365 tenant. Initial configuration requires access to the tenant as either a Global Admin or Spanning Admin. The tenant must already be associated with either Kaseya VSA or Unitrends UniView. 

  1. Login to Spanning Backup for Office 365 as an Administrator. 
  2. Navigate to Settings. 
  3. Navigate to Services. 
  4. Locate the Login with IT Complete setting and turn it on. 

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Return to the Office 365 Backup Module in either Kaseya VSA or Unitrends UniView and locate the tenant you just enabled for Login with IT Complete. Click Connect to O365 and you should be logged into the tenant with your VSA/UniView account. 

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Note that while logged in to Spanning Backup for Office 365 all activity is audited and listed in the Activity Log as your VSA/UniView identity. 

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Disable IT Complete Login 

You may disable the integration at any time by turning off Login with IT Complete. This will disable the integration and require Administrators to use Microsoft Credentials to login to Spanning Backup for Office 365. 

More Information 

If you are a Kaseya VSA user and interested in more information about the Kaseya Bacup for Office 365 TAP module, you can find the User Guide and Installation video here: https://helpdesk.kaseya.com/hc/en-gb/articles/4407345256849-Kaseya-Office-365-Backup-TAP-Module-Quick-Start-Guide  

If you are a Unitrends UniView user, you will find the user guide here: https://helpdesk.kaseya.com/hc/en-gb/articles/4407337303697-UniView-Office-365-Backup-Module-Quick-Start-Guide 

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