Question
What modules can I see in the IT Glue side panel?
Answer
IT Glue side panel is available for Service Desk and CRM. Below are the details.
- Service Desk > Tickets > after opening a specific ticket.
- Service Desk > Hardware assets > after opening a specific asset.
- CRM > Accounts > after opening a specific account.
Note: This will only have the Organization tab, with the ability to view quick notes and important contacts in its IT Glue side panel.
- CRM > Contacts > after opening a specific contact.
Note: Organization, Contact, and Location are the tabs that will be featured for this module.