Question: What modules can I see the ITGLue side panel in?
Answer: ITGlue side panel is available for Service desk and CRM. Below are the details.
1.Service Desk > Tickets > After opening a specific Ticket
2. Service Desk > Hardware assets > After opening a specific Asset
3.CRM > Accounts > After opening a specific Account
Note: This will only have the Organization tab, with the ability to view quick notes and Important contacts in its ITGlue side panel.
4.CRM > Contacts > After opening a specific Contact.
Note: Organization, Contact, and Location are the tabs that will be featured for this module.