Rename user error: An email address is required for the user login

Problem:

Renaming a user under System > Users throws an error: "An email address is required for the user login". This occurs even if a proper email address is used.

Error:

Screen_Shot_2018-07-12_at_5.04.18_PM.png

 

Solution:

Go to System > Server Management > Default settings

Make sure the setting "Require email address for user name" is not set, i.e. No, to rename a user from one email to another.

If the option "Require email address for user name" is already set to No, then select that option > click on Edit > set it to No again > then attempt to rename the user again.

This should resolve the issue.

 

 

 

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