Image-level BMR Failure - DiskMetaData: Failed to find at least one critical volume. (80000004)

PROBLEM

Upon attempts to perform a Windows/Image replica OR bare metal restore, you receive the following error.

There was an unexpected error during the process - see logs for details. Exception message:  ERROR CODE 80000004. There was an error opening or reading the client's metadata file or opening or reading the local metadata file. See logs for additional details.  The wizard will now close.

CAUSE

The product prevents recovery when there is not at least volume marked as critical for restore. 

RESOLUTION 

ALMA9

Engineering has provided an updated version of the winbm.iso/winbm_qemu.iso which can be installed by updating Alma9 appliances to 10.9.1.

CentOS6 & CentOS7

The winbm.iso/winbm_qemu.iso files must be downloaded directly to the appliance using the following commands:

mv /usr/bp/wvf/winbm.iso /usr/bp/wvf/winbm.iso-$(date +%s);
wget -N https://bpagent.s3.us-east-1.amazonaws.com/windows-agent/winbm/winbm.iso -P /usr/bp/wvf;

mv /usr/bp/wvf/winbm_qemu.iso /usr/bp/wvf/winbm_qemu.iso-$(date +%s);
wget -N https://bpagent.s3.us-east-1.amazonaws.com/windows-agent/winbm/winbm_qemu.iso -P /usr/bp/wvf

REFERENCE

https://kaseya.zendesk.com/agent/tickets/5986309

https://kaseya.atlassian.net/browse/ESC-1435