Kaseya 365: Service Levels Overview

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Getting Started with Kaseya 365

Welcome to Kaseya 365! Our comprehensive onboarding process features four implementation pillars designed to ensure you get the most out of your subscription.

Content:

 

📚Self-Guided Enablement (Days 1-14)

Get started immediately with initial setup and knowledge acquisition at your own pace.

Key Features

  • In-product guided walkthroughs
  • Step-by-step setup tutorials
  • Integration setup videos
  • Migration guides from competitive products
  • Monthly updates with latest best practices

Benefits

  • Start immediately
  • Learn at your own pace
  • Access information when needed
  • Updated monthly with new features

 

🖥️ Interactive Group Learning (Days 7-45)

Interactive Group Learning [LINK] provides expert-led guidance in a collaborative environment.

What's Included

  • K365 expert-led instruction
  • Small peer groups at same implementation stage
  • Step-by-step configuration guidance
  • Best practices implementation
  • Integration setup assistance
  • Live Q&A opportunities

Benefits

  • Structured learning environment
  • Peer collaboration
  • Real-time expert guidance
  • Hands-on configuration experience

 

🎯 Platform Expert Consulting (Days 30-60)

One-on-one sessions with a dedicated Kaseya 365 expert for personalized guidance.

Session Details

  • Dedicated K365 Expert
  • Final implementation review
  • Integration verification
  • Security best practices review
  • Environment assessment
  • Automation & reporting optimization
  • Custom configuration assistance

Benefits

  • Personalized attention
  • Environment-specific solutions
  • Advanced configuration support
  • Direct expert access

Recommendation: Schedule your expert sessions at key milestones in your implementation process for maximum benefit.

 

🏆 Self Paced Kaseya 365 Certification

Master platform expertise with our certification program.

Certification Features

  • Integration best practices
  • Time-saving feature mastery
  • Advanced navigation techniques
  • Professional badging
  • Comprehensive platform knowledge

Benefits

  • Validate expertise
  • Professional recognition
  • Advanced feature mastery
  • Shareable credentials

 

 

 

 

 

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