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Re-submit failed payments for SAAS E-commerce Customers

QUESTION

As a SAAS e-commerce customer, how do I resubmit a failed payment?

 

ANSWER

This can be accomplished by logging into your Kaseya VSA and going to:

1- Kaseya Portal tab

2- Click on "Account Information"

3- On the right hand side, click on the tab "Invoices" and then on the tab "Invoice History"

4- You will then see a "PayNow" option next to the open invoice

 

PayNowLink.png

 

 

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