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VAT (Value Added Tax) appears in my Kaseya invoice

KB#:  KKB000284

QUESTION

When I  purchase a Kaseya product, I see a bill including VAT (Value Added Tax). Why?

Why is the tax rate for Kaseya Cloud purchases?

 

ANSWER

 

Depending on your location, different tax rates may apply. The following tax rates were introduced on 1-Jan-14:

 

  • Irish customers are invoiced from Kaseya Limited: must pay VAT @ 23%
  • UK customers are invoiced from Kaseya International (UK) Limited: must pay VAT @ 20%
  • German customers are invoiced from Kaseya International Deutschland GmbH: must pay VAT @ 19%
  • Dutch customers are invoiced from Kaseya BV: must pay VAT @ 21%
  • US customers are invoiced from Kaseya US Sales: The tax depends on the local state regulations.
  • EU customers outside Ireland, UK, Germany and the Netherlands will be invoiced from Kaseya Limited and may be charged 23% if they do not provide a valid VAT number.
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