Enabling Active User Filtering using a CSV file

In this article, the Active User Filtering feature is explained as well as how you can enable it using a CSV file. 


  • Only partner administrators can configure the integration.

Active User Filtering feature

Dark Web ID monitors all email addresses within an organization’s domain, even email accounts that are no longer active. This can result in unnecessary notifications being created. 

The Active User Filtering feature enables you to specify the email addresses you want Dark Web ID to monitor. Therefore, notifications and tickets for only these email addresses will be created in your integrated systems. Also, clean bill of health emails and daily and monthly summary alert emails will include information for only the email addresses for which Active User Filtering applies.

The Active User Filtering feature is enabled at the organization level by adding a directory to an organization. The directory types that can be added are:

  • CSV: You can create a CSV file to upload multiple email addresses at once in Dark Web ID. For more information, go to the CSV file section in this article.
  • Microsoft Entra ID: The Microsoft Entra ID directory type creates an integration between Dark Web ID and Microsoft Entra ID. This allows you to select a group from Microsoft Entra ID containing the desired email addresses. For more information, see the article Enabling Active User Filtering with Microsoft Entra ID.

Note: The rest of this article focuses on adding the CSV directory type to an organization.

CSV file

A comma-separated values (CSV) file is a plain text file used to store data. 

The Active User Filtering feature requires that the CSV file is formatted as follows:

  • Each email address must be in a valid email format.
  • Only one email address is allowed per line. 
  • The file must be saved with the .csv file extension.
  • The CSV file can be a maximum of 2MB.

Here is an example of a properly formatted CSV file. 

To add the CSV directory type:

  1. Log into DarkWeb ID.
  2. In the navigation menu, select Organizations. 
  3. In the Active User Filtering column, for the applicable organization, click Add Directory. 
  4. In the Add Directory Sync modal, CSV is automatically selected in the Directory Type list. 
  5. Click the No file chosen field. Navigate to and select your CSV file. 
  6. Click the Add button. 
    Active User Filtering is now enabled for the organization. 
    Note: If desired, Active User Filtering can be disabled by clicking Remove Directory.



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