Passly Sync failure between Directory Sync & Microsoft 365

Passly customers might have a Directory Sync agent deployed via this guide.

Passly customers might have federated a Microsoft 365 domain via this guide.

Problem

IF the users groups do not have the following Attribute they will not be able to Sync into Passly.

  • “ad.email"

Resolution

Once the above attribute is added Groups with the 'Global' scope and 'Distribution' type in Passly will sync with 'Microsoft365' group in Azure AD with the same name. 

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