The VSA 9.5.27a release (build 9.5.27.7652) includes fixes described in the following sections. For minimum system and agent requirements, refer to Kaseya Server Minimum Requirements & Configuration and Agent Minimum Requirements.
Release schedule
- SaaS deployment started: Saturday, October 15, 2026
- SaaS deployment completed: Saturday, October 31, 2026
- General Availability (on-premises customers): Thursday, November 5, 2026
Note: SaaS customers will be informed of their maintenance window via status.kaseya.com.
Dates are subject to change at short notice. On-premises customers are advised to check this page again before attempting an upgrade.
Last Update: October 16, 2026: Published
Important security update
This release includes important security updates. We recommend that on-premises customers upgrade as soon as possible after the General Availability (GA) release date. (No action is required for SaaS customers, as updates are automatically applied).
Dependencies
| Agent |
This release requires agent version 9.5.0.53. After upgrading from an earlier VSA version, you must update your Windows, macOS, and Linux agents using the automatic or manual update process from the agent module.
Note: this version cannot be installed
to some End-of-Life macOS versions. Please reference
the "Updates to macOS and Linux agent supported versions"
section below for further details.
|
| Live Connect Application | When starting a Live Connect or Remote Control session for the first time after installing this release, you will be prompted with a link to download the latest Live Connect build. You must complete the installation before proceeding with the session. |
Support policy for prior releases
Kaseya recommends that customers update their environments to the latest patch release as soon as possible after the GA release date.
Our policy is to provide support for the current GA release, one prior Feature Release, and any interim Maintenance Releases. After the 9.5.27a GA date stated in the release schedule, the minimum supported version will be the 9.5.26 Feature Release.
3rd-Party Software 2.0: October updates
New titles
- Nitro Pro 14 NLS
- Nitro Pro 14 Enterprise
- Nitro Pro 14 Retail
- Nitro Pro 14 Business
- Nitro Pro 26 Named User
Refer to VSA 9 Software Management application catalog.
Bug fixes and other improvements
Agent
- Fixed the intermittent crashing and stopping of the Kaseya Agent Endpoint service after upgrading to VSA 9.5.27, impacting remote management features.
- Addressed intermittent issues with VSA 9 Live View failing to reliably populate endpoint information across multiple machines, impacting routine endpoint management.
Agent Procedures
- Fixed agent procedure signing failures
Edge Services
- Addressed an issues where, after a VSA update, agents were intermittently assigned to incorrect organizations due to WAN IP address overwrites during VSA or service restarts.
FIPS proxy
- Fixed port binding on downstream connections in the FIPS proxy to prevent port exhaustion.
Live Connect/Remote Control
- Addressed connection stability issues with Kaseya Live Connect and Kaseya Remote Control outside of P2P following the rollout of VSA 9.5.27, impacting session reliability.
Software Management
- Addressed a server-side performance and timeout issue in the Vulnerabilities section of Software Management on larger VSA implementations.
- Fixed an issue where cumulative updates were not displayed in Software Management scans when the updates contained a large number of CVE codes.