This video walks through the SaaS Protection Status Page, the main landing page when accessing your SaaS Protection account. Below is an overview of all features and sections covered.
Main Status Page (Landing Page)
Primary dashboard when logging into your SaaS Protection account
Provides a high-level summary of account activity and protection status
Account Overview Section
Account information
Seat information
Backup status summary
Backup details by service:
OneDrive
Exchange
SharePoint
Teams
(Also applies to Google services if applicable)
Key Metrics Displayed
Active users
Users fully protected in the last 24 hours
Number of backups currently running
Exports in progress
Restores in progress
Last day fully protected
Top Navigation
Status – Returns you to this main overview page
Recovery (Restores & Exports)
Click Recovery to restore or export data
Select the service you want to access
The system loads a list of users for that service
From there, you can:
Select a user
Choose specific data
Initiate restore or export
Seat Management
Controls which services and users are protected.
Service Categories
Users – Standard licensed users
Mailbox – Shared mailboxes
Sites – SharePoint sites
Teams – Microsoft Teams
Within the Users Section
View total number of users
Search for specific users
Actions available:
Protect
Unprotect
Pause
Additional Features
Auto Add
Automatically protects new users when added
Protect All
Protects all users at once (useful for large environments)
Admin Section
Provides administrative controls and reporting access.
Manage Administrators
Add or manage admin users
Click Add Administrator
Enter required information
Admin gains access to the account
Reporting
The reporting landing page allows you to review account activity.
Reporting Capabilities
Filter by:
Restores
Exports
Backups
Generate summary reports:
Total backups
Backup events by day
Items backed up per day
View detailed event logs:
Individual backup runs
Current run status
Filter by specific users for targeted investigation
Settings
Account configuration options include:
Retention settings
License cap
Data workplace integrations
Backup online archive options
Video Transcript:
This video is for the overview for the SaaS protection status page. This is the main landing page when you access your SaaS account.
It gives you a brief overview of what's been happening with the account itself.
You have your account information here and your seat information here, your backup status, and then below is the backup details for OneDrive, Exchange, SharePoint, or Teams. This will also be the same for Google as well.
From here, you can access pretty much everything that you need.
Active users, users fully protected in twenty four hours, how many backups are running, exports in progress, restores in progress, and last day fully protected.
On top here, you have status, which brings you to the same page.
Now, if it's time for restoring or exporting some of the data, you click on recovery.
Choose the service, and it will load the page based on the service and list of all users, which then you'll be able to select and choose what data you want to restore.
Next is seat management. This is where you're able to choose which user service you would like to protect.
You have users, mailbox, which is your shared mailboxes, sites is for your SharePoint, and teams is for teams.
Here's an example. When accessing users, it gives you the list of how many users are right here.
Here, you can search what users you are looking for. You can either choose to protect or unprotect or pause.
You have the option for auto add. So, any new users that come in will automatically be protected.
You also have a protect all button. If you have many users and need to protect everything, you can just click this button.
Next is the admin section.
Here you have manage administrators, reporting, and settings.
It's pretty simple. You're controlling which admins you can add to have access to the account.
Just click on add administrator, fill in information, and they will be able to log in and access this account.
This is your reporting landing page.
Here, are able to filter down what the account has been doing. You could check on all restores, exports, and backups.
You can generate a summary which gives you a breakdown of all the backups. How many backups there were, event by day, how many items were backed up in those same days.
You can also view event logs where you're able to see each individual run and its current status.
You also have options to filter down exactly what you're looking for.
You can even put in the user here that you want to look into.
Next is settings. This is pretty straightforward. You have your retention settings, your license cap, data workplace integrations, and backup online archive.
And that is the overview of the SaaS protection status page.
Video Link: https://helpdesk.kaseya.com/hc/en-gb/articles/44400405818129-SaaS-Protection-Overview-of-SaaS-protection-status-page