How do I add a user?

You can add your users at will based on your available licenses. 

Note: Usernames may only contain the following characters.

  • "US English" Numbers & letters.
  • Uppercase & lowercase
  • Period, dash and underscore.

Once logged into your On-Demand tenant you will be able to add a new user following these steps.

  1. Select Directory Manager.
  2. Click or Hover on the Blue Plus sign in the bottom right corner.

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  3. You will now be prompted to create either a single user or import users via .CSV
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Adding a Single User

  1. To add a Single User select the icon
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  2. Enter the Display Name, Email Address, Username. Select the Provisioning Policy as per your needs.
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    Note: You can also set a specific password for the first log in by enabling the "want us to generate secure password for you?" option

  3. Once you are satisfied with the configuration select Add User
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Adding Multiple Users

  1. To add several users via CSV please select
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  2. Step 1 - Create your import CSV using the download example presented or the one attached to this article.
  3. Step 2 - Upload the CSV
  4. Select the Provisioning Policy as per your needs.
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  5. Select Add Users when you are satisfied with the entry.
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