How to upgrade DirSync agent


How can we upgrade our existing Passly DirSync agents?


If you have the Directory Sync agent, you can perform an in place upgrade with the newest agent. - no need to uninstall and re-install. Just Download the latest installer and run the setup file on the same server you already installed DirSync to.

If you are using a version older then previously following this guide to setup DirSync. We can upgrade a Passly DirSync agent. following these steps.

  1. Log into Passly. 
  2. Select Directory manager
  3. Select Directory Sync.
  4. Select the existing agent.
  5. Select Edit under the Agent information section 
  6. Change agent status to Disabled. Save changes.

    Note: Do not delete the agent under the end. We need this agent in place until the last step.
  7. On the Windows server where DirSync is deployed, Programs & Features > Uninstall the DirSync agent.
  8. Start the DirSync deployment wizard. Follow this article.
    Note: Use two browsers here logged in to the Passly tenant. You need to map the OU's on the new agent exactly the same as your previous agent. 
    Note: Name the agent based on the the machine name.

Supported Operating Systems for the Agent.

    • Windows Server 2016
    • Windows Server 2019
    • Windows Server 2022

    Note: Effective March 1st. 2023 Passly only supports this agent when installed on a Domain Controller. Installation to a Domain Joined Server is no longer supported. 

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