Vorex (v5.25.0) - 23 Sep 2023

This release includes new features, improvements, and fixes.

New Features

KaseyaOne Settings - Automatic User Creation with JIT 

KaseyaOne Settings page now allows you to create user accounts (for those who do not have) for users who are coming from KaseyaOne on the fly. The concept of Just-in-Time provisioning allows you to create users according to predefined defaults in Automatic User Creation tab in KaseyaOne Settings page. These user accounts will then have access to specific modules. For more information, see BMS Auth & Provision | KaseyaOne Settings | JIT. 

Integrations with Vorex - Integrated Customer Billing

With this release, Vorex is introducing three new integrations.

• Integrated Service Ticketing with Workplace Manager
  Vorex has a new integration with Datto Workplace Manager. The API-based integration paves way for faster ticket creation and allows you to efficiently manage issues detected by Workplace. For more information, see Vorex-Datto Workplace Manager integration.
• Integrated Service Ticketing with File Protection Manager
  Vorex has a new integration with Datto File Protection Manager. The API-based integration paves way for faster ticket creation and allows you to efficiently manage issues detected by File Protection Manager. For more information, see Vorex-Datto File Protection Manager integration.
• Integrated Service Ticketing with Spanning
  Vorex has a new integration with Spanning. The integration can be used to set up integrated customer billing for Spanning Backup for Microsoft 365 and/or Spanning Backup for Google Workspace. The integration helps you post Spanning license information to your Autotask, BMS or Vorex PSA. For more information, see Vorex-Spanning integration (pages 230 to 240).
• Integrated Service Ticketing with ConnectBooster
  Vorex has yet another new integration with ConnectBooster. The integration pulls accounts, contacts, contracts and more to boost your billing automation. For information on notifications on the integration, see integration notifications. For more information on Vorex-ConnectBooster integration, see Vorex-ConnectBooster integration.

Enhancement

• V2 API
  • GET /v2/hr/employees/lookup
    • Returns all employees' records stored in database 

 Fixes