SUMMARY
Error: "error while loading shared libraries: libcrypto.so.6: cannot open shared object file: No such file or directory"
ISSUE
When attempting to install the 10.4.4-3 Linux agent for Ubuntu (unitrends-linux-agent-10.4.4-3.202004291440.amd64.deb), one of the follow error occurs:
/usr/bp/bin/bpclientd: error while loading shared libraries: libcrypto.so.6: cannot open shared object file: No such file or directory
/usr/bp/bin/bputil: error while loading shared libraries: libcrypto.so.6: cannot open shared object file: No such file or directory
RESOLUTION
1) Uninstall the Unitrends agent
- sudo apt-get remove unitrends-linux-agent
2) Install binutils
$ apt-get install binutils
3) Confirm the packages are installed.
$ apt list | grep libcrypto $ apt list | grep libssl
4) Now, locate the packages so that a symbolic link can be created.
sudo locate libcrypto.so.1.0.0 make note of this output sudo ln -s <<that output>> /lib/x86_64-linux-gnu/libcrypto.so.6
The process may need to be repeated for the libssl package.
sudo locate libssl.so.1.0.0
sudo ln -s <<that output>> /lib/x86_64-linux-gnu/libssl.so.6
5) Install the Unitrends agent.