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EICAR causes WARNING because...Operation not permitted

ISSUE

ISSUE: Backing up EICAR causes a warning User-added image message because...Operation not permitted

User-added image

RESOLUTION

You have two options

  1. Exclude it from the Job Schedule for the specific client backup
  2. Configure your Antivirus program to allow us to back it up.
As this is a test file that can be downloaded or created at any time, you should consider exclude it from backup.

CAUSE

EICAR is a test file for security software. It attempts to emulate a virus. It is benign in nature, but the signature is designed to trigger the alert and default actions of your Computer Security solution. Your Antivirus solution prevented us from backing it up by denying access to it and has most likely deleted or quarantined the file (this is normal and expected action).

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