Backup is taking longer than expected to queue.  Monitor the status of the backup to verify that it queues.

SUMMARY

This message may be displayed when attempting to run a schedule or create a new job.

ISSUE

When attempting to run a schedule or create a new job, backups may fail with "Backup is taking longer than expected to queue.  Monitor the status of the backup to verify that it queues."

RESOLUTION

First, confirm all backups are failing.  This condition will impact all backup jobs.

Check the latest bpserver log and confirm it is unable to make connection with the host.

Verify your hosts file shows the correct IP and hostname for your system.

1. Host name / Identity /IP Checks
   • Replace 'hostname' with output from hostname command and/or expected hostname

   hostnamectl set-hostname 'hostname' --static cat /etc/hostname hostname

   • Check correct hostname is properly in place for /etc/hosts, master.ini server1 and /etc/hostname (if centOS 7)
     • grep hostname /etc/hosts /etc/hostname /usr/bp/bpinit/master.ini
       • confirm the IP number of hostname lists in /etc/hosts matches the IP listed in ifconfig output
       • confirm hostname matches Server1 in /usr/bp/bpinit/master.ini
   • Check bp.systems for name and bp.nodes for node_name lists the hostname correctly
     • psql -c "select * from bp.nodes where node_name='hostname'"
     • psql -c "select * from bp.systems where name='hostname'"
2. If /etc/hostname, /etc/hosts, and /usr/bp/bpinit/master.ini all match and IPs are correct, next review dmesg and /var/log/messages for XFS errors, disk errors, or adapter errors.