Backups failing with "An error was encountered while checking the system's disk/volume configuration and the backup cannot proceed" error

ISSUE:

Backups failing with "An error was encountered while checking the system's disk/volume configuration and the backup cannot proceed. An unexpected error was encountered while getting the list of volumes - check the logs for additional details. The backup will not be able to proceed until the problem is corrected." error.

CAUSE:

The WMI (Windows Management Instrumentation) Writer
is missing, stopped/disabled, or hung.


RESOLUTION:

Enable and start the WMI Writer in Services.msc console, and then re-run the affected backup job. KB: https://helpdesk.kaseya.com/hc/en-gb/articles/4407510090513-VSS-Writer-Failed-How-to-Restart-and-Re-Register-VSS-Writers 

 

 

Have more questions?

Contact us

Was this article helpful?
0 out of 0 found this helpful

Provide feedback for the Documentation team!

Browse this section