VMware restore stuck on "preparing restore data" when restoring.

ISSUE

When attempting to restore a VMware VM the error below occurs.

"Preparing restore data."

 

RESOLUTION

Change the algorithm used to determine the available space by running this command.

bputil -p "Configuration Options" EstimateRestoreSize 0 /usr/bp/bpinit/master.ini


 

TASKS

once set any active restore jobs stuck on this status will need to be cancelled and restarted.
Replica functions may restart/retry if left alone but no direct cases to confirm behavior. 

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