SUMMARY
Bare Metal backup fails with (id 3340) Session completes. Failed to send summary. Error returned 0xffffffff
ISSUE
Applies To
Image-based Bare Metal backup
Symptoms
Hot Bare Metal backup immediately fails with a Windows event ID 263 from source “Unitrends Agent” with the above summary
RESOLUTION
MBR partition types are supported and can be backed up via Bare Metal.
However, you can protect clients with GPT disks (GUID partition type) using the Windows integrated bare metal recovery feature, a form of hot bare metal protection added in the 7.4 release. For details, see Windows integrated bare metal recovery in the Unitrends Administrator's Guide.CAUSE
GUID partition types cannot be backed up via Bare Metal.
NOTES
For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues