ISSUE
There is a connection failure when attempting to launch a VM guest backup through vSphere.
The error below is presented in the VProtect Messages.
Connection failure: Server version '' at 'https://192.168.X.X:443/sdk/vimService.wsdl' unsupported.
RESOLUTION
Verify the IP address in the host file is correct for vCenter and all ESXi servers.
CAUSE
The Unitrends system is not able to connect to vSphere to request a snapshot for the protected VM.