Connection failure: Server version '' at 'https://192.168.X.X:443/sdk/vimService.wsdl' unsupported.

ISSUE

There is a connection failure when attempting to launch a VM guest backup through vSphere.

The error below is presented in the VProtect Messages.
 

Connection failure: Server version '' at 'https://192.168.X.X:443/sdk/vimService.wsdl' unsupported.

 

RESOLUTION

Verify the IP address in the host file is correct for vCenter and all ESXi servers.

CAUSE

The Unitrends system is not able to connect to vSphere to request a snapshot for the protected VM.

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