The VSA 9.5.24 feature release (build 9.5.24.7387) includes enhancements and fixes described in the following sections. For minimum system and agent requirements, refer to Kaseya Server Minimum Requirements & Configuration and Agent Minimum Requirements.
Release schedule
- SaaS deployment started: Saturday, August 30th, 2025
- SaaS deployment completed: Saturday, September 13, 2025
- General Availability (on-premises customers): Wednesday, September 24th, 2025
Note: SaaS customers will be informed of their maintenance window via status.kaseya.com.
Dates are subject to change at short notice. On-premises customers are advised to check this page again before attempting an upgrade.
Last Update: September 22, 2025: Moved GA date from Sept. 22th, 2025, to Sept. 24, 2025
Important security update
This release includes important security updates. We recommend that on-premises customers upgrade as soon as possible after the General Availability (GA) release date. (No action is required for SaaS customers, as updates are automatically applied).
Dependencies
| Agent |
This release requires agent version 9.5.0.49. After upgrading from an earlier VSA version, you must update your Windows, macOS, and Linux agents using the automatic or manual update process from the agent module. Note: this version cannot be installed to some End-of-Life macOS versions. Please reference the "Updates to macOS and Linux agent supported versions" section below for further details. |
| Live Connect Application | When starting a Live Connect or Remote Control session for the first time after installing this release, you will be prompted with a link to download the latest Live Connect build. You must complete the installation before proceeding with the session. |
| Software Management |
This release includes updates to the Software Management client code. Each managed machine will download 120 MB of file updates during the first patch scan or deployment cycle after installing the VSA update. The files will be sourced from the VSA server or a peer endpoint machine on the local network that already has the files. Recommendations to mitigate the impact on network bandwidth:
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Support policy for prior releases
Kaseya recommends that customers update their environments to the latest patch release as soon as possible after the GA release date.
Our policy is to provide support for the current GA release, one prior Feature Release, and any interim Maintenance Releases. After the 9.5.24 GA date stated in the release schedule, the minimum supported version will be the 9.5.23 Feature Release.
Product lifecycle updates
VSA FIPS certification - August 2025 update
This release extends the sunset date for FIPS 140-2 certification from October 2025 to March 2026. Click here for more information.
3rd-Party Software 2.0: July-August updates
New titles
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Foxit PDF Editor (Subscription) 2025.1.0.27937
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Foxit PDF Editor (Perpetual) 13.1.7.23637
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PowerShell 7.4 (32-bit)
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PowerShell 7.4 (64-bit)
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PowerShell 7.5 (32-bit)
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PowerShell 7.5 (64-bit)
Discontinued titles
- FileZilla Client
Refer to VSA 9 Software Management application catalog.
Bug fixes and other improvements
Agent Procedures
- Fixed an issue where users with capital letters in their usernames were unable to download files from Managed Files.
- Fixed an issue during the VSA 9 to VSA 10 migration process where macOS agents were not successfully deployed in VSA 10.
Audit
- Fixed an issue where the Help icon in the Audit module redirected users to the Kaseya home help page instead of the specific Audit help page.
Software Management
- Fixed an issue in Software Management where override profiles with "Product" or "Name" fields do not function correctly when using the "does not contain" operator.
System Module
- Fixed an issue where an admin is unable to share an agent procedure folder with a single system role user, only with the entire system role.