Reset MFA for new device

QUESTION

How do I reset MFA for a new device?

RESOLUTION

Any System/Admin user can reset the 2FA login by navigating to System >Server Management > Logon Policy > Two Factor Authentication Settings section, select the user account, and remove the enrollment.
 
On the next login, the user in question will be prompted to set up 2FA by scanning a QR code.


For more info, please refer to our VSA Two-Factor Authentication User Guide

APPLIES TO

VSA 9.5 or later

 
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