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Discovery: Issue harvesting AD

Problem

Even the probe is installed and schedule is configure, discovery doesn't seem to be harvesting properly

Solution

1.  Verify you have The Directory Services Feature Set (http://help.kaseya.com/WebHelp/EN/KDIS/1000000/index.asp#11058.htm)

2.  If you don't have Discovery Services, verify the probe is installed in the Directory Server and not in a Directory member. This is required by Discovery-Domains when it is run without the feature pack. 

2a. If this is the case, please install the probe in the Directory Server and run the full-sync again.

discovery2.JPG

3. If you have the feature pack and this is still an issue, please open a ticket with support for further troubleshooting.

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