Adding Service Now

To configure Service Now in the Single Sign-On Manager please follow these steps.

Log into your On-Demand Tenant.
Select SSO Manager.
Select the sign in the bottom right corner.
Select the icon.
Select Service Now from the Catalog.
Give the Application a name.
Enable the Application.
Select the preferred Authentication Policy.
Select Protocol Setup.
Replace the words company with your tenant name on Service Now.
Select Add Application.
Select Permissions.
Note: Here is where you will define the User groups that will have access to the App.
Select Signing and Encryption.
Select Copy or Download.
Copy the encoded certificate

Note: Save this using a notepad document using a .CER file type. You will need this for the Service Now part of the configuration.
If you need to map any attribute of a user to claims of any type, select Attribute Transformation.
Select Just issue an attribute as the username, to use a predefined token profile.
Select Specify custom attribute transform, to specify custom mappings for multiple attributes.
Select Add Custom Attribute Map.
Select attribute value and issue as type.
Select Add Mapping.
Select Save Changes.