SUMMARY
SharePoint 2007/2010/2013 backup failed when user has not been granted the requested logon as service.
ISSUE
Sharepoint backup is failing with summary output as follows:
Command Failed: Verifying SharePoint User Credentials
----- Client Messages -----
User account credentials are not valid (SQLTEST\user1):
- Returned HRESULT = 0x80070569
- Error text: Logon failure: the user has not been granted the requested logon type at this computer.
----- End Client Messages -----
RESOLUTION
Select Control Panel > Administrative Tools
Select Local Security Policy > Local Policies > User Rights Assignment.
Right-click Log on as a service and select Security or Properties.
Click Add to add the account on which the Executive Viewer service is running on.
Note: For a domain account the Domain Security Policy has to be adjusted.
CAUSE
SharePoint account name and password were set up correctly and account is a member a local administrator group, however account does not have the user rights assignment ‘Log on as a Service’.
NOTES
For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues