SUMMARY
Installation: Troubleshooting MSI installer with msiexec
ISSUE
Purpose
Provide assistance with MSI installation.
Applies To
Windows agent
Description
MSI fails to install when run / double-clicked.
or you get this error
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right
MSI (c) (04:78) [13:43:03:188]: Note: 1: 2262 2: Error 3: -2147287038
Cause
Typically, we have found that there are permissions issues.
Resolution
Disable AV products.
Run MSI installer from the Windows command prompt:
msiexec /i c:\Unitrends_Agentx86.msi /l*v output.txt /quiet
Third-Party Sources