SUMMARY
This article provides troubleshooting tips for when you appliance cannot scan for archive media.
ISSUE
If Unitrends-config not installed, you could see any of the following symptoms:
- unable to scan for archive media.
- Storage allocation says system does not support the operation.
- disk_monitoring_logger.py errors out.
- platform_capabilities is missing.
- unitrends-config and unitrends-minimal-base are missing.
To resolve these errors, install unitrends-config-xxx.
Example resolution.
kernel-2.6.18-274.12.1.el5.unitrends
unitrends-agentpush-win32-7.5.0-3.2014081116.CentOS5
unitrends-agentpush-win64-7.5.0-3.2014081116.CentOS5
unitrends-agentpush-winBM-7.5.0-3.2014081116.CentOS5
unitrends-baremetal-7.5.0-3.2014081116.CentOS5
unitrends-baremetal-kernel-BareMetal.4.1.0-6
unitrends-baremetal-utils-7.5.0-3.2014081116.CentOS5
unitrends-cloudhook-7.5.0-3.2014081116.CentOS5
unitrends-doc-7.5.0-3
unitrends-drivers-2.6.18_274.12.1.el5.unitrends-201305230051
unitrends-ipmi-7.5.0-3.2014081116.CentOS5
unitrends-logos-4.9.8-6
unitrends-monitoring-7.5.0-6.2014091413.CentOS5
unitrends-release-5-0.0.el5.centos.28
unitrends-rr-7.5.0-6.2014091413.CentOS5
unitrends-rr-windowmgr-7.5.0-6.2014091413.CentOS5
unitrends-snmp-7.5.0-3.2014081116.CentOS5
unitrends-vprotect-7.5.0-5.2014082214.CentOS5
unitrends-winbm-7.5.0-3.2014081116.CentOS5
[root@Grandledge-823 unitrends]# yum list unitrends-c*
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
base | 1.1 kB 00:00
unitrends | 1.2 kB 00:00
update | 1.9 kB 00:00
Available Packages
unitrends-config-172.noarch 0.3.0-2 unitrends
unitrends-config-212.noarch 0.3.2-2 unitrends
unitrends-config-312.noarch 0.3.2-2 unitrends
unitrends-config-313.noarch 0.0.6-2 unitrends
unitrends-config-612.noarch 0.3.2-2 unitrends
unitrends-config-712.noarch 0.3.4-2 unitrends
unitrends-config-713.noarch 0.3.4-2 unitrends
unitrends-config-722.noarch 0.3.3-2 unitrends
unitrends-config-732.noarch 0.3.3-2 unitrends
unitrends-config-812.noarch 0.3.3-2 unitrends
unitrends-config-813.noarch 0.3.5-2 unitrends
unitrends-config-822.noarch 0.3.5-2 unitrends
unitrends-config-823.noarch 0.3.5-2 unitrends
unitrends-config-824.noarch 0.0.6-2 unitrends
unitrends-config-832.noarch 0.3.3-2 unitrends
unitrends-config-833.noarch 0.3.5-2 unitrends
unitrends-config-943.noarch 0.0.9-2 unitrends
unitrends-config-standard.noarch 0.0.3-0 unitrends
unitrends-config-vm.noarch 1.0.5-2 unitrends
[root@Grandledge-823 ~]# yum install unitrends-config-823
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
Setting up Install Process
Resolving Dependencies
--> Running transaction check
---> Package unitrends-config-823.noarch 0:0.3.5-2 set to be updated
--> Processing Dependency: unitrends-minimal-base for package: unitrends-config-823
--> Running transaction check
---> Package unitrends-minimal-base.noarch 0:0.0.3-0 set to be updated
--> Finished Dependency Resolution
Dependencies Resolved
==========================================================================================================================================================================================
Package Arch Version Repository Size
==========================================================================================================================================================================================
Installing:
unitrends-config-823 noarch 0.3.5-2 unitrends 6.9 k
Installing for dependencies:
unitrends-minimal-base noarch 0.0.3-0 unitrends 2.3 k
Transaction Summary
==========================================================================================================================================================================================
Install 2 Package(s)
Upgrade 0 Package(s)
Total download size: 9.2 k
Is this ok [y/N]: y
Downloading Packages:
(1/2): unitrends-minimal-base-0.0.3-0.noarch.rpm | 2.3 kB 00:00
(2/2): unitrends-config-823-0.3.5-2.noarch.rpm | 6.9 kB 00:00
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Total 5.3 kB/s | 9.2 kB 00:01
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test
Transaction Test Succeeded
Running Transaction
Installing : unitrends-minimal-base 1/2
Installing : unitrends-config-823 2/2
Installed:
unitrends-config-823.noarch 0:0.3.5-2
Dependency Installed:
unitrends-minimal-base.noarch 0:0.0.3-0
Complete!
[root@Grandledge-823 ~]# rpm -qa | grep unitrends | sort
kernel-2.6.18-274.12.1.el5.unitrends
unitrends-agentpush-win32-7.5.0-3.2014081116.CentOS5
unitrends-agentpush-win64-7.5.0-3.2014081116.CentOS5
unitrends-agentpush-winBM-7.5.0-3.2014081116.CentOS5
unitrends-baremetal-7.5.0-3.2014081116.CentOS5
unitrends-baremetal-kernel-BareMetal.4.1.0-6
unitrends-baremetal-utils-7.5.0-3.2014081116.CentOS5
unitrends-cloudhook-7.5.0-3.2014081116.CentOS5
unitrends-config-823-0.3.5-2
unitrends-doc-7.5.0-3
unitrends-drivers-2.6.18_274.12.1.el5.unitrends-201305230051
unitrends-ipmi-7.5.0-3.2014081116.CentOS5
unitrends-logos-4.9.8-6
unitrends-minimal-base-0.0.3-0
unitrends-monitoring-7.5.0-6.2014091413.CentOS5
unitrends-release-5-0.0.el5.centos.28
unitrends-rr-7.5.0-6.2014091413.CentOS5
unitrends-rr-windowmgr-7.5.0-6.2014091413.CentOS5
unitrends-snmp-7.5.0-3.2014081116.CentOS5
unitrends-vprotect-7.5.0-5.2014082214.CentOS5
unitrends-winbm-7.5.0-3.2014081116.CentOS5