SUMMARY
Unable to add a new protected assets
ISSUE
When attempting to add a protected asset, the input field is grayed out and does not allow for typing. Once navigating away, the following error appears in the UI.
Error: Failed to start encryption daemon
Additionally, /usr/bp/logs.dir/cryptodaemon log will report the following.
[LOG0] cryptoDaemon.c:446: No hardware and no software; only 1 of 2 required threads
RESOLUTION
Configure Unitrends Backup with a minimum of 4 CPUs to enable the encryption feature. Additional resources may be recommended for full feature support. See "Sizing Your System" within Deployment Best Practices for Unitrends Backup for detailed recommendations.
CAUSE
Encryption requires a minimum of 4 CPUs and will not function with less than 4 CPUs.