SUMMARY
When trying to create a support portal account, I receive the error: "Your request cannot be processed at this time. The site administrator has been alerted"
ISSUE
When trying to create a support portal account, I receive the error:
"Your request cannot be processed at this time. The site administrator has been alerted"
RESOLUTION
This error occurs when an account already existing with the email address used.
Navigate to the login page and choose "Forgot password?" to have a new password emailed.