SUMMARY
SharePoint 2007/2010/2013/2016 backup failed when user account password has been expired.
ISSUE
SharePoint 2007/2010/2013/2016 backup failed when user account password has been expired.
SharePoint backup is failing with summary output as follow:
Application: SharePoint Operation: SharePoint Full Reference Log: /usr/bp/logs.dir/rae-78.log Command Failed: Verifying SharePoint User Credentials ----- Client Messages ----- User account credentials are not valid (SQLTEST\usertest1): - Returned HRESULT = 0x80070532 - Error text: The password for this account has expired. ----- End Client Messages -----
RESOLUTION
Set a new password for SharePoint backup account.
CAUSE
SharePoint backup account password has been expired and required to be reset by using Active Directory Users and Computers interface.
NOTES
For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues