Log.txt starts with a version. For example
4.4.2196.2196|2023-05-30T13:32:47.855-04|INFO|AgentEngine: ? OS Microsoft Windows NT 10.0.19044|{ }
4.4.2196.2196 refers to the CAG version. You can confirm which release this is by searching "CAG Version 2196" in Jira or Homepool and that should show you the Update that corresponds with that version.
Additions:
Service Level (level which tells you what service line this is, examples below: (Items that are in bold are the service)
4.4.2193.2193|2023-03-05T23:59:54.888-08|INFO|AgentEngine: ? CAG 2193, Host PSS-SVR-01|{ }
4.4.2193.2193|2023-03-05T22:36:37.628-08|INFO|CsControlConnection: Sending response to CS - MessageId: ee846022-d847-41c1-a918-caa62f567a13|{ "messageId": "ee846022-d847-41c1-a918-caa62f567a13" }
4.4.2193.2193|2023-03-05T22:39:54.048-08|INFO|DeviceId: Device UID read from registry "HKEY_LOCAL_MACHINE\SOFTWARE\CentraStage" as: '"9228d489-cfde-c517-7d3c-1cd8f0d5911f"'. In memory UID: '"9228d489-cfde-c517-7d3c-1cd8f0d5911f"'|{ "registryKey": "HKEY_LOCAL_MACHINE\\SOFTWARE\\CentraStage", "result": "9228d489-cfde-c517-7d3c-1cd8f0d5911f", "currentUID": "9228d489-cfde-c517-7d3c-1cd8f0d5911f" }
4.4.2193.2193|2023-03-05T23:09:37.704-08|INFO|Update: Checking for CAG update|{ }
4.4.2193.2193|2023-03-05T23:09:37.719-08|INFO|MonitoringAgentHandler: AEMAgent uri is https://update-zinfandel.centrastage.net/cagupdate/aem-agent/|{ }
4.4.2193.2193|2023-03-05T22:36:35.048-08|INFO|ControlActionProcessor: Executing action - 'get.policies'|{ }
AgentEngine: This is the agent providing some computer information and stating connection to the platform.
CsControlConnection: Reporting on communication to the platform (also stats method)
DeviceId: This lets you know the device ID
Update: This is is telling you that the agent is looking for an update and is also telling you where it is getting the update from. (note it confirms up what the latest version of the agent is.)
MonitoringAgentHandler: checks for agent updates - checks on KBs that are installed (states OS requirements for this) and states if there is an update available
ControlActionProcessor: This from i can see is to start the "get policy" action
Policy: This provides policy information / agent policy settings
UltraVnc: This provides information on where the Ultra VNC update is coming from
TlsSupport: This states the TLS version for the cag service to run
UIBrandManager: This states if there is a branding update or not
GuiService: When selecting a button in the agent browser a connection is made to the gui service
Software: This fetches components for jobs and processes updates
CagRelayLink: Need to confirm!!! - in the logs I am seeing I see that a direct connection is attempted and then a reply is responded to or not
What Agent Startup Should look like:
4.4.2196.2196|2023-05-30T13:40:44.246-04|INFO|AgentEngine: Starting Cag Service|{ }Starting CAG Service which has the display name of Datto RMM
4.4.2196.2196|2023-05-30T13:40:44.449-04|INFO|AgentEngine: Microsoft Windows NT 10.0.19044|{ }This is the OS of the device you are on
4.4.2196.2196|2023-05-30T13:40:44.469-04|INFO|AgentEngine: Process running as a service|{ }
4.4.2196.2196|2023-05-30T13:40:44.469-04|INFO|AgentEngine: LockDown - False|{ }
4.4.2196.2196|2023-05-30T13:40:44.469-04|INFO|AgentEngine: Application Data Path - C:\ProgramData\CentraStage|{ }
4.4.2196.2196|2023-05-30T13:40:44.480-04|INFO|AgentEngine: Application Executable Path - C:\ProgramData\CentraStage|{ }Agent Engine refers to
4.4.2196.2196|2023-05-30T13:40:44.710-04|INFO|CsConnection: Logging in to CS 01concordcc.centrastage.net:443|{ }
4.4.2196.2196|2023-05-30T13:40:44.714-04|INFO|Deploy: Since we are offline, we are not doing any deployment|{ }
4.4.2196.2196|2023-05-30T13:40:44.771-04|INFO|ProxySettingsManager: Setting internet proxy settings|{ }
4.4.2196.2196|2023-05-30T13:40:44.895-04|INFO|UltraVnc: Adjusted file permissions for C:\Program Files (x86)\CentraStage\UltraVNC\ultravnc.ini|{ }
4.4.2196.2196|2023-05-30T13:40:44.895-04|WARN|UltraVnc: Missing an UltraVnc URL. Download: "" Version: ""|{ "downloadUrl": "", "versionUrl": "" }
4.4.2196.2196|2023-05-30T13:40:44.958-04|INFO|MonitoringAgentHandler: Started AEMAgent|{ }Starting the monitoring process which is logged in C:\ProgramData\CentraStage\AEMAgent\DataLog
4.4.2196.2196|2023-05-30T13:40:45.343-04|INFO|ProxySettingsManager: NetworkControl: Starting PAC web server on http://localhost:50559/network-control.pac ...|{ }
4.4.2196.2196|2023-05-30T13:40:47.691-04|INFO|TlsSupport: CAG highest supported TLS version - 1.2|{ }
4.4.2196.2196|2023-05-30T13:40:47.951-04|INFO|DeviceId: Device UID read from registry "HKEY_LOCAL_MACHINE\SOFTWARE\CentraStage" as: '"92e34e9b-8a8b-56e0-2966-59de39bac250"'. In memory UID: 'NULL'|{ "registryKey": "HKEY_LOCAL_MACHINE\\SOFTWARE\\CentraStage", "result": "92e34e9b-8a8b-56e0-2966-59de39bac250", "currentUID": null }
4.4.2196.2196|2023-05-30T13:40:47.951-04|INFO|DeviceId: Device UID saved to memory as '"92e34e9b-8a8b-56e0-2966-59de39bac250"'|{ "newUID": "92e34e9b-8a8b-56e0-2966-59de39bac250" }
4.4.2196.2196|2023-05-30T13:40:47.973-04|INFO|AgentEngine: Wrote Privacy Mode (False) to AEMAgent Settings.json|{ }
4.4.2196.2196|2023-05-30T13:40:47.973-04|INFO|AgentEngine: Writing enableIncomingSupport (True) to AEMAgent Settings.json|{ }
4.4.2196.2196|2023-05-30T13:40:47.986-04|INFO|AgentEngine: Writing disallowUltraVNC (True) to AEMAgent Settings.json|{ }
4.4.2196.2196|2023-05-30T13:40:47.986-04|INFO|AgentEngine: Writing allowConnectionWhenNobodyIsLoggedIn (True) to AEMAgent Settings.json|{ }
4.4.2196.2196|2023-05-30T13:40:47.999-04|INFO|AgentEngine: Writing onlyRequirePermissionFromTheDeviceWhenConnectingWithRestrictedTools (True) to AEMAgent Settings.json|{ }
4.4.2196.2196|2023-05-30T13:40:47.999-04|INFO|CagService: CAG Service took '00:00:04.3458464' to start|{ }
4.4.2196.2196|2023-05-30T13:40:47.999-04|INFO|CagService: CAG Service Start request handled successfully.|{ }