BitDefender Module Not Loading - Ooops... Looks like something went wrong.

Problem

I just installed the TAP BitDefender module, but it does not show or render anything. 

Screen_Shot_2020-02-12_at_10.04.16_AM.png

Resolution

Please make sure that your server, for on-prem customers, can reach the following IP's:

  • Frontend: 52.173.84.157, 52.173.81.253, 52.173.80.28, 52.173.87.102, 52.173.83.226
  • Backend: 51.144.159.122, 51.144.152.213, 52.157.97.254, 52.157.97.194

This is a complete list of all the IP addresses that are needed to ensure communication between the VSA and the Bitdefender Plugin. Which allows traffic to and from these IP addresses only.

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