From Alerts to Action: Mastering the Kaseya Security SuiteWeekly Live Sessions for Kaseya Security SuiteJoin Kaseya University for a weekly webinar series covering the full Kaseya security stack — SaaS Alerts, Kaseya MDR, and KSIEM. Each session is designed to build your technical confidence and operational readiness, progressing from foundational product overviews through advanced configuration, threat hunting, and SOC collaboration. Whether you're deploying for the first time or optimizing existing environments, these sessions give you hands-on knowledge you can apply. All sessions are recorded and available on-demand through Kaseya University. | |||
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July 23, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITEMDR-2: Kaseya MDR - Migration from RocketCyber to Kaseya MDR |
Designed as a practical, hands-on session, this webinar walks partners through the end-to-end migration process from RocketCyber to Kaseya MDR. Topics will include pre-migration planning and readiness assessments, data and configuration migration steps, agent deployment considerations, and post-migration validation. The goal is to equip partners with a clear, repeatable migration playbook that minimizes disruption to their managed clients during the transition.
Webinar Format & Objectives:
Who Should Attend?MSP partners currently on RocketCyber who are preparing to migrate to Kaseya MDR. |
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July 30, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITEMDR-3: Kaseya MDR - Feature Set & Advanced Configuration |
This session provides an in-depth exploration of Kaseya MDR's full feature set and advanced configuration options. Partners will learn how to customize detection policies, configure alerting and escalation workflows, manage endpoint agent settings, and optimize their MDR deployment for various client environments. The webinar will also cover integration points with other Kaseya platform tools and best practices for maximizing the effectiveness of the MDR service.
Webinar Format & Objectives:
Who Should Attend?MSP partners who have deployed or are deploying Kaseya MDR and want to unlock its full configuration potential. |
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August 6, 2026 (11AM ET & 7PM ET) KSIEMKSIEM-1: KSIEM — Product Overview – Features & Functionality |
This session introduces KSIEM as the unified security aggregation layer that brings together SaaS Alerts and Kaseya MDR telemetry into a single interface. Partners will explore KSIEM's architecture, understand how it functions as the central hub with SaaS Alerts and Kaseya MDR operating as integrated sources of alert data, and review the full scope of features and functionality available within the platform. The webinar will set the foundation for understanding how KSIEM delivers consolidated security intelligence across the entire Kaseya security stack.
Webinar Format & Objectives:
Who Should Attend?All MSP partners — this session sets the foundation for the KSIEM track and is recommended before attending KSIEM-2 through KSIEM-4. |
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August 13, 2026 (11AM ET & 7PM ET) KSIEMKSIEM-2: KSIEM — Setup & Configuration Dependencies (MDR + SaaS Alerts) |
This technical session guides partners through the setup and configuration of KSIEM with a focus on the dependencies and integration requirements between Kaseya MDR and SaaS Alerts. Attendees will learn how to properly configure both modules within KSIEM, establish data flow between components, verify integration health, and troubleshoot common configuration issues. The session is designed to ensure partners can stand up a fully functional KSIEM deployment with both underlying products operating in harmony.
Webinar Format & Objectives:
Who Should Attend?MSP partners preparing to deploy KSIEM or those who have deployed and want to validate their integration setup. |
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August 20, 2026 (11AM ET & 7PM ET) KSIEMKSIEM-3: KSIEM — Rule Creation & SOC Collaboration |
This session focuses on the operational workflows within KSIEM, specifically how partners can create and manage detection rules and collaborate effectively with the Kaseya Security Operations Center. Partners will learn the rule creation framework, understand how to build custom rules tailored to their client environments, and explore the SOC collaboration model including escalation paths, communication channels, and shared responsibility boundaries.
Webinar Format & Objectives:
Who Should Attend?MSP partners with active KSIEM deployments who are ready to build custom detection logic and engage with the SOC. |
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August 27, 2026 (11AM ET & 7PM ET) KSIEMKSIEM-4: KSIEM — Fine Tuning, Custom Rules & Product Roadmap |
The final technical session in the series focuses on optimizing KSIEM deployments for long-term success. Partners will learn advanced fine-tuning techniques, explore custom rule creation for specialized detection scenarios, and review strategies for ongoing platform optimization. The session will conclude with a forward-looking product roadmap discussion, giving partners visibility into upcoming features, planned enhancements, and the strategic direction of the KSIEM platform.
Webinar Format & Objectives:
Who Should Attend?MSP partners running KSIEM who want to optimize their deployments and get visibility into what's coming next. |
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September 3, 2026 (11AM ET & 7PM ET) OPEN Q&AQA-1: Open Q&A — Full Security Suite Review |
This concluding session is an open-format Q&A designed to address any outstanding questions from the entire webinar series. Partners will have the opportunity to revisit topics from any of the preceding sessions, ask questions about real-world deployment scenarios, and engage directly with the Kaseya University training team. The session will also include a brief recap of key takeaways from each phase of the series and provide guidance on additional training resources and certification pathways available through Kaseya University.
Webinar Format & Objectives:
Who Should Attend?All MSP partners who participated in any session of the series — or anyone looking for a comprehensive overview of the Kaseya security suite. |
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July 9th, 2026 (11AM ET) AUTOTASKMastering Integrated Customer Billing in Autotask |
Keeping service agreements and billing records accurate shouldn't require hours of manual effort. Join this Tech Jam to learn how Integrated Customer Billing (ICB) in Autotask automates the process of keeping service line items aligned with the services being delivered. We'll explore how ICB works, how to configure it effectively, and how to ensure contracts, agreements, and billing data stay synchronized as services change. Whether you're supporting external clients or managing internal service delivery, you'll learn practical ways to reduce administrative overhead, improve billing accuracy, and eliminate costly discrepancies.
What You’ll Learn:
Who Should Attend?
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July 16th, 2026 (11AM ET) SaaSSaaS Alerts Tech Jam: Strengthen SaaS Security with Respond & Fortify |
Organizations can no longer rely on reactive security practices to protect their SaaS environments. Join this Tech Jam to discover how SaaS Alerts, powered by Respond and Fortify, helps MSPs and IT teams detect threats faster, automate incident response, and enforce security best practices at scale. You'll learn how Respond reduces alert fatigue through automated and guided remediation workflows, while Fortify uses Security Templates and Snapshots to maintain consistent, policy-driven configurations across every client environment. We'll also explore real-world use cases, measurable security outcomes, and strategies for packaging advanced SaaS security services to drive new revenue opportunities.
What You’ll Learn:
Who Should Attend?MSP owners and security leaders looking to strengthen SaaS security offerings.IT administrators and security professionals responsible for protecting Microsoft 365 and other SaaS environments. Managed service teams seeking to automate threat detection and incident response workflows. Compliance and risk management professionals focused on improving security posture and reducing organizational risk. Partners interested in expanding their managed security services portfolio and generating new revenue streams through advanced SaaS security solutions. |
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July 20th, 2026 (11AM ET) InkyINKY - From Flagged to Fixed: Mastering INKY's Observation & Analysis Tools |
This partner webinar takes a deep dive into INKY's Observations page, mail flow architecture, and quarantine management giving MSPs and resellers the diagnostic skills and hands-on knowledge to investigate email activity, take action on flagged messages, and resolve client issues with confidence. Attendees will leave with a clear understanding of how INKY processes email and the tools to back it up.
Webinar Format & Objective:Webinar Format: Partner-focused educational webinar with a technical deep dive and practical walkthrough. The session should include an overview of INKY’s mail flow architecture, a guided review of the Observations page, and real-world examples of quarantine management and message investigation.
Objective: To help partners build the diagnostic skills and product knowledge needed to investigate email activity in INKY, understand how messages are processed, take action on flagged or quarantined emails, and support client issues more confidently and efficiently.
Who Should Attend?MSPs, resellers, technical teams, support teams, and anyone responsible for managing or troubleshooting INKY email security for clients. This session is especially useful for partners who need to investigate email activity, understand mail flow, manage quarantined messages, and confidently resolve client-reported email issues. |
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July 14, 2026 (11AM ET & 7PM ET) INKYFrom SaaS Defense to INKY: Migrating to Next-Generation Email Protection |
As email-based threats continue to evolve in sophistication and scale, organizations must modernize their security posture to stay ahead. This webinar provides a comprehensive overview of the migration from the legacy SaaS Defense platform to INKY, a next-generation, AI-assisted email protection solution designed to enhance detection accuracy, user awareness, and operational efficiency.
Webinar Format & Objectives:
Who Should Attend?This webinar is tailored for IT technicians, administrators, and implementation specialists responsible for deploying and managing email security solutions. By the end of the session, participants will be equipped with the knowledge and confidence needed to successfully transition to INKY and maximize its value within their organization. |
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July 15, 2026 (10AM ET) DATTO RMMLevel Up Datto RMM Smart Policies for Monitoring |
Stop Guessing. Start Monitoring with Confidence.
This fast-paced, hands-on Masterclass cuts through the guesswork and gives you the knowledge and tools to build monitoring policies that actually work — so you can catch problems before they become crises.
What You’ll Learn
Who Should Attend?This Masterclass is designed for IT professionals and MSP technicians who are already working within Datto RMM and want to move beyond foundational knowledge. Whether you’re still building your monitoring strategy or looking to tighten up an existing policy set, you’ll leave with immediately applicable skills and a sharper understanding of your monitoring environment.
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July 29, 2026 (10AM ET) AUTOTASKAutotask System Settings: Small Changes, Big Impact |
This session takes a practical look at Autotask System Settings, zeroing in on configurations that seem minor on the surface but can have major performance impact. Rather than a broad survey, the focus is on specific settings that solve real, recognizable problems — workflow friction, inconsistent data, and gaps in automation.
Webinar Format & Objectives:
Who Should Attend?This session is designed for Autotask System Administrators who will explore how targeted adjustments in System Settings can standardize behavior across tickets, contracts, and billing, cutting down on the manual corrections that tend to accumulate in busy environments over time.
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August 5th, 2026 (10AM ET) VSA 10 Mastering Mobile Device Management - Masterclass in VSA X |
In this webinar you will learn how to design and deploy cross-platform MDM strategies, implement automated policy-driven workflows, enforce compliance across diverse mobile environments, and leverage VSA 10 as a unified endpoint management platform for both traditional and mobile devices.
Webinar Format & Objectives:
Who Should Attend?This session is ideal for technical and operational roles within MSPs and MMEs managing endpoint and mobility environments, including:
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July 9, 2026 (11AM ET) CONNECTBOOSTERConnectBooster Utilization Workshop |
Join this interactive workshop to maximize your ConnectBooster investment by driving customer adoption, improving payment automation, and strengthening accounts receivable processes. Through proven milestones and best practices, you'll gain actionable strategies to increase portal engagement, boost Autopay enrollment, and align your sales and onboarding workflows for long-term success.
What You’ll Learn
Who Should Attend?
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August 6, 2026 (11AM ET) AUTOTASK, IT GLUE & DATTO RMMLevel Up Labs: Trifecta Service Delivery Workshop Description |
Join this hands-on workshop to unlock the full power of your integrated Autotask, Datto RMM, and IT Glue stack. Through a practical, scenario-driven curriculum, you'll build a clear mental model of how these three platforms connect, explore the workflows that reduce mean time to resolution, and leave with a concrete plan for automation and adoption you can begin implementing right away.
What You’ll Learn
Who Should Attend?
Recommended Pre-Requisites:
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September 3, 2026 (11AM ET) DATTO BCDR, UNITRENDS, SAAS PROTECTION/SPANNING & ENDPOINT BACKUPThe Recovery Playbook - Virtual Workshop |
Join this interactive workshop to strengthen your disaster recovery planning and response capabilities using the Recovery Playbook framework. Through practical scenarios, recovery strategy discussions, and best practices, you'll learn how to evaluate business impact, align recovery decisions with client expectations, and confidently navigate recovery options during real-world incidents.
What You’ll Learn
Who Should Attend?
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