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LIVE SERIES
KASEYA SECURITY SUITE
From Alerts to Action: Mastering the Kaseya Security Suite
Weekly Live Sessions for Kaseya Security Suite Join Kaseya University for a weekly webinar series covering the full Kaseya security stack — SaaS Alerts, Kaseta MDR, and KSIEM. Each session is designed to build your technical confidence and operational readiness, progressing from foundational product overviews through advanced configuration, threat hunting, and SOC collaboration. Whether you're deploying for the first time or optimizing existing environments, these sessions give you hands-on knowledge you can apply. All sessions are recorded and available on-demand through Kaseya University. |
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June 4th, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE MDR-1: Kaseya MDR - Product Overview & RocketCyber Comparison
This session marks the beginning of the Kaseya MDR track and introduces partners to the next evolution of managed detection and response. The webinar will provide a thorough overview of Kaseya MDR's capabilities, architecture, and service model, followed by a detailed comparison with the legacy RocketCyber platform. Partners will gain clarity on what has changed, what has been enhanced, and what new capabilities Kaseya MDR brings to the table, ensuring they can confidently communicate the value of the transition to their clients.
Webinar Format & Objectives:
Who Should Attend? All MSP partners — especially those currently on RocketCyber who want to understand the evolution to Kaseya MDR.
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June 25th, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE MDR-2: Kaseya MDR - Migration from RocketCyber to Kaseya MDR
Designed as a practical, hands-on session, this webinar walks partners through the end-to-end migration process from RocketCyber to Kaseya MDR. Topics will include pre-migration planning and readiness assessments, data and configuration migration steps, agent deployment considerations, and post-migration validation. The goal is to equip partners with a clear, repeatable migration playbook that minimizes disruption to their managed clients during the transition.
Webinar Format & Objectives:
Who Should Attend? MSP partners currently on RocketCyber who are preparing to migrate to Kaseya MDR.
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July 2nd, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE MDR-3: Kaseya MDR - Feature Set & Advanced Configuration
This session provides an in-depth exploration of Kaseya MDR's full feature set and advanced configuration options. Partners will learn how to customize detection policies, configure alerting and escalation workflows, manage endpoint agent settings, and optimize their MDR deployment for various client environments. The webinar will also cover integration points with other Kaseya platform tools and best practices for maximizing the effectiveness of the MDR service.
Webinar Format & Objectives:
Who Should Attend? MSP partners who have deployed or are deploying Kaseya MDR and want to unlock its full configuration potential.
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June 2nd, 2026 (11AM ET & 12 PM AEST)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 4th, 2026 (11AM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 9th, 2026 (11AM ET & 12 PM AEST)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 11th, 2026 (11AM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 16th, 2026 (11AM ET & 12PM AEST)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 18th, 2026 (11AM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 23rd, 2026 (11AM ET & 12PM AEST)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 25th, 2026 (11AM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 30th, 2026 (11AM ET & 12PM AEST)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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June 8th and June 22nd, 2026 (11AM BST) AUTOTASK Autotask Answers Q2 Series Q&A and Insights Webinar Series
Fortnightly Live Sessions for Autotask Users
Whether you're troubleshooting specific features or seeking inspiration on how to extend Autotask’s capabilities across other applications, these sessions aim to both inform and empower. Please submit any questions you would like answered live here in advance.
Webinar Format & Objectives:
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June 3rd, 2026 (10AM ET) BACKUP The Recovery Playbook: Aligning Backup Strategies to RPO and RTO Goals
In today’s threat landscape, organizations must move beyond basic backup and adopt a strategic recovery playbook that ensures business continuity under any circumstance. This presentation explores how integrated backup and disaster recovery solutions—including Datto BCDR, Unitrends, SaaS Protection (such as Microsoft 365 and Google Workspace backup), Spanning, and Endpoint Backup—work together to meet defined Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
We will examine the unique strengths of each solution: rapid virtualization and local recovery with Datto BCDR, flexible infrastructure protection with Unitrends, cloud-native SaaS data protection through Spanning and similar platforms, and device-level resilience via Endpoint Backup. Attendees will gain insight into how layering these technologies creates a comprehensive, defense-in-depth recovery strategy that minimizes downtime, reduces data loss, and supports compliance requirements.
By aligning backup architectures with business-defined RPO and RTO targets, organizations can ensure faster recovery, improved operational resilience, and greater confidence in their ability to withstand disruptions ranging from ransomware attacks to accidental data loss.
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July 9th, 2026 (11AM ET) CONNECTBOOSTER ConnectBooster Utilization Workshop
In this workshop, we’ll walk through defined projects/milestones built from the defined goals our team has generated. These goals include customer utilization and adoption, solidifying your customer communication efforts, understanding the value of autopay and how to incentivize clients, and updating your existing sales processes.
The ConnectBooster Utilization Workshop is appropriate for the primary implementor of ConnectBooster. The workshop is great for new users to ConnectBooster, or someone who has been using ConnectBooster for years who may not be getting the portal adoption they want from their client base.
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