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LIVE SERIES
KASEYA SECURITY SUITE
From Alerts to Action: Mastering the Kaseya Security Suite
Weekly Live Sessions for Kaseya Security Suite Join Kaseya University for a weekly webinar series covering the full Kaseya security stack — SaaS Alerts, Kaseta MDR, and KSIEM. Each session is designed to build your technical confidence and operational readiness, progressing from foundational product overviews through advanced configuration, threat hunting, and SOC collaboration. Whether you're deploying for the first time or optimizing existing environments, these sessions give you hands-on knowledge you can apply. All sessions are recorded and available on-demand through Kaseya University. |
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May 14th, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE SA-1: SaaS Alerts - Product Overview & Initial Setup
This introductory session provides MSP partners with a comprehensive overview of SaaS Alerts, including its core value proposition, architecture, and role within the broader Kaseya security ecosystem. Attendees will walk through the initial setup process, covering tenant onboarding, integration with supported SaaS applications, baseline configuration, and dashboard orientation. By the end of this session, partners will have a clear understanding of how to deploy SaaS Alerts within their managed environments and begin monitoring SaaS application activity from day one.
Webinar Format & Objectives:
Who Should Attend? All MSP partners — whether you're evaluating SaaS Alerts or preparing for your first deployment. |
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May 21st, 2026 (11AM ET) KASEYA SECURITY SUITE SA-2: SaaS Alerts - Fortify, Respond & Unify Deep Dive
This session delivers a comprehensive deep dive into the three advanced feature modules within SaaS Alerts. Partners will begin with Fortify, exploring how it strengthens security postures by identifying risky configurations, enforcing security policies, and surfacing vulnerabilities across connected SaaS applications. The session then moves into Respond, covering automated incident response playbooks, escalation thresholds, and real-time threat containment capabilities. Finally, partners will explore Unify and its ability to consolidate data from across connected SaaS platforms into a single view, enabling cross-tenant event correlation and cross-platform reporting.
Webinar Format & Objectives:
Who Should Attend? MSP partners who have completed SA-1 or are already running SaaS Alerts and want to leverage its advanced capabilities.
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May 28th, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE SA-3: SaaS Alerts - Tuning & Threat Hunting
This capstone session for the SaaS Alerts track focuses on operational maturity. Partners will learn advanced techniques for tuning alert thresholds to reduce noise, customizing detection rules to match client risk profiles, and conducting proactive threat hunting exercises within SaaS Alerts. The webinar will cover real-world tuning strategies, common false-positive scenarios and how to address them, and methodologies for using SaaS Alerts data to identify indicators of compromise before they escalate.
Webinar Format & Objectives:
Who Should Attend? MSP partners actively managing SaaS Alerts deployments who want to move from reactive monitoring to proactive threat detection. |
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June 4th, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE RC-1: RocketCyber Product Overview
This session marks the beginning of the RocketCyber track and introduces partners to the next evolution of managed detection and response. The webinar will provide a thorough overview of RocketCyber's capabilities, architecture, and service model. Partners will gain clarity on what has changed, what has been enhanced, and what new capabilities RocketCyber brings to the table, ensuring they can confidently communicate the value of the transition to their clients.
Webinar Format & Objectives:
Who Should Attend?
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June 4th, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE MDR-1: Kaseya MDR - Product Overview & RocketCyber Comparison
This session marks the beginning of the Kaseya MDR track and introduces partners to the next evolution of managed detection and response. The webinar will provide a thorough overview of Kaseya MDR's capabilities, architecture, and service model, followed by a detailed comparison with the legacy RocketCyber platform. Partners will gain clarity on what has changed, what has been enhanced, and what new capabilities Kaseya MDR brings to the table, ensuring they can confidently communicate the value of the transition to their clients.
Webinar Format & Objectives:
Who Should Attend? All MSP partners — especially those currently on RocketCyber who want to understand the evolution to Kaseya MDR.
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June 25th, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE MDR-2: Kaseya MDR - Migration from RocketCyber to Kaseya MDR
Designed as a practical, hands-on session, this webinar walks partners through the end-to-end migration process from RocketCyber to Kaseya MDR. Topics will include pre-migration planning and readiness assessments, data and configuration migration steps, agent deployment considerations, and post-migration validation. The goal is to equip partners with a clear, repeatable migration playbook that minimizes disruption to their managed clients during the transition.
Webinar Format & Objectives:
Who Should Attend? MSP partners currently on RocketCyber who are preparing to migrate to Kaseya MDR.
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July 2nd, 2026 (11AM ET & 7PM ET) KASEYA SECURITY SUITE MDR-3: Kaseya MDR - Feature Set & Advanced Configuration
This session provides an in-depth exploration of Kaseya MDR's full feature set and advanced configuration options. Partners will learn how to customize detection policies, configure alerting and escalation workflows, manage endpoint agent settings, and optimize their MDR deployment for various client environments. The webinar will also cover integration points with other Kaseya platform tools and best practices for maximizing the effectiveness of the MDR service.
Webinar Format & Objectives:
Who Should Attend? MSP partners who have deployed or are deploying Kaseya MDR and want to unlock its full configuration potential.
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May 7th, 2026 (11AM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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May 12th, 2026 (11AM ET & 7PM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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May 14th, 2026 (11AM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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May 19th, 2026 (11AM ET & 7PM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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May 21st, 2026 (11AM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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May 26th, 2026 (11AM ET & 7PM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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May 28th, 2026 (11AM ET)
AUTOTASK
Getting Started with Ticket Triage in Autotask
Join this introductory session to explore Ticket Triage, our newest AI-powered feature designed to streamline ticket management in Autotask. This webinar will guide you through the initial setup process and help you assess your data maturity to ensure optimal performance. By the end of the session, you’ll understand how to evaluate your Autotask environment and confidently enable Ticket Triage to drive efficiency and consistency across your service desk.
What You’ll Learn:
Who Should Attend: Autotask Ultimate partners looking to leverage AI-driven ticket management and improve service desk efficiency
Recommended Pre-Requisites:
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May 27th, 2026 (11AM ET & 7PM ET) AUTOTASK Optimizing Notification Templates for Stronger Client Communication
Autotask notification templates aren’t just automated emails, they’re a direct extension of your brand and client experience.
In this session, you’ll learn how to strategically design and optimize notification templates to deliver clear, consistent, and professional communication at every touchpoint.
See how to leverage variables, formatting, and workflow integrations to turn routine system messages into branded, high-impact communications that build trust, reinforce your value, and elevate the overall customer experience.
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May 28th, 2026 (11AM ET & 7PM ET) DATTO RMM Using Datto RMM filters to drive automated results
Stop chasing alerts and start automating outcomes. In this session, you’ll learn how to combine Datto RMM Filters and Automation to automatically detect specific device conditions and trigger immediate remediation—no manual intervention required.
See how to turn your monitoring into a proactive, scalable system that reduces technician workload, speeds up resolution, and helps your team manage more endpoints with less effort.
In this session we'll demonstrate how to...
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May 11th, 2026 (11AM BST) AUTOTASK Autotask Answers Q2 Series: Q&A and Insights Webinar Series
Fortnightly Live Sessions for Autotask Users
Whether you're troubleshooting specific features or seeking inspiration on how to extend Autotask’s capabilities across other applications, these sessions aim to both inform and empower.
Webinar Format & Objectives:
Who Should Attend?
Please submit any questions you would like answered live
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May 13th, 2026 (10AM ET) AUTOTASK User-Defined Fields: Design Once, Use Everywhere in Autotask
User-Defined Fields (UDFs) can power better data, smarter workflows, and cleaner integrations—or become a maintenance headache if used incorrectly. In this webinar, you’ll learn why UDFs matter, how to decide what fields you actually need, and how to choose the right field types for long-term success. We’ll cover advanced options for flexibility and security, using UDFs in categories, exporting and importing data, and best practices for integrations. You’ll also learn when (and when not) to delete or inactivate fields—so your Autotask instance stays organized, usable, and scalable.
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May 27th, 2026 (10AM ET) DATTO RMM Smart Policies for Intent, Scale & Maturity
Policies in Datto RMM are often treated as configuration containers—but for mature environments, they are far more than that. They are the control system that defines operational standards, governs risk, and determines whether monitoring delivers signal or raise unnecessary noise at scale.
This advanced, demo‑driven one‑hour session is designed for experienced Datto RMM users who already understand the platform and want to refine how policies are architected, layered, and governed. Rather than focusing on step‑by‑step configuration, the training centers on policy intent: what a policy is meant to promise, how it should scale across diverse environments, and how its effectiveness can be validated through real operational outcomes.
Through live demonstrations, attendees will explore how to design a strong baseline policy as an operational contract, layer policies based on risk and device role, and manage exceptions without introducing drift or policy sprawl. The session also examines how to validate policy success using observable signals such as device health, alert behavior, and coverage consistency—shifting the conversation from “is it configured?” to “is it working?”
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June 3rd, 2026 (10AM ET) BACKUP The Recovery Playbook: Aligning Backup Strategies to RPO and RTO Goals
In today’s threat landscape, organizations must move beyond basic backup and adopt a strategic recovery playbook that ensures business continuity under any circumstance. This presentation explores how integrated backup and disaster recovery solutions—including Datto BCDR, Unitrends, SaaS Protection (such as Microsoft 365 and Google Workspace backup), Spanning, and Endpoint Backup—work together to meet defined Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
We will examine the unique strengths of each solution: rapid virtualization and local recovery with Datto BCDR, flexible infrastructure protection with Unitrends, cloud-native SaaS data protection through Spanning and similar platforms, and device-level resilience via Endpoint Backup. Attendees will gain insight into how layering these technologies creates a comprehensive, defense-in-depth recovery strategy that minimizes downtime, reduces data loss, and supports compliance requirements.
By aligning backup architectures with business-defined RPO and RTO targets, organizations can ensure faster recovery, improved operational resilience, and greater confidence in their ability to withstand disruptions ranging from ransomware attacks to accidental data loss.
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July 9th, 2026 (11AM ET) CONNECTBOOSTER ConnectBooster Utilization Workshop
In this workshop, we’ll walk through defined projects/milestones built from the defined goals our team has generated. These goals include customer utilization and adoption, solidifying your customer communication efforts, understanding the value of autopay and how to incentivize clients, and updating your existing sales processes.
The ConnectBooster Utilization Workshop is appropriate for the primary implementor of ConnectBooster. The workshop is great for new users to ConnectBooster, or someone who has been using ConnectBooster for years who may not be getting the portal adoption they want from their client base.
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