From Alerts to Action: Mastering the Kaseya Security SuiteWeekly Live Sessions for Kaseya Security SuiteJoin Kaseya University for a weekly webinar series covering the full Kaseya security stack — SaaS Alerts, Kaseya MDR, and KSIEM. Each session is designed to build your technical confidence and operational readiness, progressing from foundational product overviews through advanced configuration, threat hunting, and SOC collaboration. Whether you're deploying for the first time or optimizing existing environments, these sessions give you hands-on knowledge you can apply. All sessions are recorded and available on-demand through Kaseya University. | |||
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August 27, 2026 11AM ET KSIEMKSIEM-4: KSIEM — Fine Tuning, Custom Rules & Product Roadmap
DESCRIPTION: The final technical session in the series focuses on optimizing KSIEM deployments for long-term success. Partners will learn advanced fine-tuning techniques, explore custom rule creation for specialized detection scenarios, and review strategies for ongoing platform optimization. The session will conclude with a forward-looking product roadmap discussion, giving partners visibility into upcoming features, planned enhancements, and the strategic direction of the KSIEM platform. |
Webinar Format & Objectives:
Who Should Attend?MSP partners running KSIEM who want to optimize their deployments and get visibility into what's coming next. |
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September 3, 2026 11AM ET OPEN Q&AQA-1: Open Q&A — Full Security Suite Review
DESCRIPTION: This concluding session is an open-format Q&A designed to address any outstanding questions from the entire webinar series. Partners will have the opportunity to revisit topics from any of the preceding sessions, ask questions about real-world deployment scenarios, and engage directly with the Kaseya University training team. The session will also include a brief recap of key takeaways from each phase of the series and provide guidance on additional training resources and certification pathways available through Kaseya University. |
Webinar Format & Objectives:
Who Should Attend?All MSP partners who participated in any session of the series — or anyone looking for a comprehensive overview of the Kaseya security suite. |
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Sep 17, 2026 11AM ET IT Service Delivery Autotask Tech Jam: Building a co-managed IT model with shared responsibility
DESCRIPTION: As co-managed IT becomes the preferred service model for many organizations, clear collaboration between internal IT teams and MSPs is more important than ever. Without defined responsibilities, shared service delivery can quickly lead to communication gaps, missed tasks, and accountability challenges.
In this webinar, you'll learn how to configure Autotask PSA to support a successful co-managed IT environment. We'll walk through best practices for setting up user roles, permissions, workflows, and ticket ownership to create transparency and ensure everyone knows who is responsible for what. |
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Who Should Attend?Internal IT teams and MSPs |
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August 26th, 2026 10AM ET IT Glue Smarter, Safer, Faster: What's New in IT Glue and Why It Changes Everything
DESCRIPTION: In this webinar you will learn how to use Kaseya Assist, Cooper Copilot, Smart Audit, SafeShare, and the AI-powered SOP Generator to reduce documentation effort, improve password security, accelerate technician response times, and build a modern documentation-first operational workflow inside IT Glue. |
Webinar Format & Objectives:
Who Should Attend?This session is ideal for technical, operational, security, and leadership roles within MSPs and MMEs that rely on IT Glue for documentation, credential management, and service delivery.
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September 16th, 2026 10AM ET Datto Backup The Recovery Playbook - Virtual Workshop
DESCRIPTION: This intermediate-level workshop provides IT professionals, MSPs, and technical consultants with a practical understanding of Kaseya’s data protection portfolio, including Datto BCDR, Unitrends, SaaS Protection, and Endpoint Backup. Through demonstrations and real-world recovery scenarios, participants will explore backup, recovery, ransomware protection, and cloud data protection across physical, virtual, hybrid, and endpoint environments. By the end of the workshop, attendees will be able to identify the right solutions for different customer environments and develop recovery strategies aligned with business continuity requirements. |
Webinar Objective(s): Build a Complete Recovery Strategy Position Kaseya’s portfolio as a layered approach to business continuity—protecting infrastructure, cloud applications, and endpoints rather than relying on a single backup solution. Reduce Downtime and Business Risk Highlight how Datto BCDR and Unitrends help customers meet aggressive RPO and RTO requirements through rapid recovery capabilities, while SaaS Protection and Endpoint Backup extend that protection across cloud and remote-user environments. Protect Customers Beyond Native Retention Emphasize that Microsoft 365, Google Workspace, and endpoint data require dedicated protection strategies to address accidental deletion, ransomware, compliance needs, and other data-loss scenarios.
Who should attend? Designed for IT professionals, managed service providers (MSPs), and technical consultants with a foundational understanding of backup, disaster recovery, and business continuity concepts.
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September 3, 2026 11AM ET DATTO BCDR, UNITRENDS, SAAS PROTECTION/SPANNING & ENDPOINT BACKUPThe Recovery Playbook - Virtual Workshop
DESCRIPTION: Join this interactive workshop to strengthen your disaster recovery planning and response capabilities using the Recovery Playbook framework. Through practical scenarios, recovery strategy discussions, and best practices, you'll learn how to evaluate business impact, align recovery decisions with client expectations, and confidently navigate recovery options during real-world incidents. |
What You’ll Learn
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October 22, 2026 11AM ET IT Glue, MyGlue, Compliance Manager GRC Secure-by-Default Operations
DESCRIPTION: Join this hands-on workshop to learn how to build and operationalize a secure-by-default approach across your MSP. Through a practical, scenario-driven curriculum, you'll explore how documentation, access governance, and compliance processes work together to reduce risk, improve audit readiness, and create repeatable operational controls. Participants will leave with a starter Control Library, documented evidence workflows, and a realistic adoption plan that can be implemented immediately within their organization. |
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August 24th, 2026 September 7th, 2026 September 21st, 2026 11AM GMT Autotask Answers Q3 Series
DESCRIPTION: Whether you're troubleshooting specific features or seeking inspiration on how to extend Autotask’s capabilities across other applications, these sessions aim to both inform and empower. Please submit any questions you would like answered live here in advance.
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Webinar Objective(s):
Who Should Attend?All Autotask users are welcome – whether you're new to the platform or a seasoned user looking to optimize your processes.
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