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Guiding your IT Excellence with Kaseya's Expert Guidance |
TechJam
The Technical Account Management team's long-running webinar series about critical features within the components of IT Complete continues! The content will most often focus on specific features of individual components but sometimes expand to cover more than one as we focus on integrations. You can expect a demo of the features discussed and some Q&A time. See you there!
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February 12th, 2026 (11AM ET & 7PM ET) ROCKETCYBER Real-World threat detection for MSPs
Deliver enterprise-grade security without the enterprise-level overhead.
In this Tech Jam, we’ll take a hands-on look at the RocketCyber Managed SOC platform and the practical ways MSPs can strengthen security operations using its built-in threat detection and response capabilities.
You’ll learn real-world deployment strategies, integration best practices, and the common “gotchas” TAMs and partners encounter in the field - so you can avoid them.
What you’ll learn:
Whether you’re just getting started or refining your implementation strategy, this session delivers actionable, real-world guidance to enhance detection, response, and overall security outcomes.
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March 12th, 2026 (11AM ET & 7PM ET) AUTOTASK Structuring Your Service Desk for Maximum Efficiency
Delivering exceptional service takes more than great tools - it requires a service desk built for clarity, speed, and scale.
In this Tech Jam, we'll break down how the Autotask Service Desk helps MSPs streamline operations, strengthen team accountability, and deliver faster, more consistent support.
What you'll learn
Whether you're refining a mature service desk or building a foundation for scale, you'll walk away with practical strategies to boost efficiency and elevate your service delivery.
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Meet the Expert - EMEA
The Meet the Expert Series is run by our EMEA Technical Account Management Team and is designed to help all of our customers leverage the full value of their product suite with Kaseya. Join us to learn more about how to configure key workflow integrations, new product innovations, time-saving features and all core components of your solutions with us!
Masterclass by Kaseya University
Designed to sharpen your product expertise, boost your efficiency, and give you a firsthand look at our instructor-led certification experience - these educational sessions are your gateway to mastering the tools that power your business.
INKY Implementation Mastery Series
This December webinar series delivers essential knowledge and actionable steps for adopting INKY, an advanced email security solution. Tailored for IT administrators and security teams, the sessions cover key features, smooth transition strategies, and setup best practices to ensure a seamless rollout. Participants will discover ways to boost threat detection, streamline operations, and customize protections through expert-led demos, interactive Q&A, and on-demand resources.
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February 19th, 2026 (11AM ET) INKY INKY: Beyond Initial Deployment - Post-Deployment Q&A Series
Ready to transition INKY from Learning Mode to full protection? Join us for live Q&A sessions designed to guide you through the process and address any questions that arise after deployment.
Our subject matter experts will be on hand to help you understand Learning Mode insights, interpret reports, fine-tune banner settings, adjust sensitivity thresholds, and confidently move into active protection mode.
Format: Three sessions, 1 hour each
Who should attend: Partners with INKY deployed in Learning Mode who are preparing to transition to full protection
What to expect:
Bring your dashboards, your questions, and your edge cases—we're here to support your transition to live protection.
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