From Alerts to Action: Mastering the Kaseya Security SuiteWeekly Live Sessions for Kaseya Security SuiteJoin Kaseya University for a weekly webinar series covering the full Kaseya security stack — SaaS Alerts, Kaseya MDR, and KSIEM. Each session is designed to build your technical confidence and operational readiness, progressing from foundational product overviews through advanced configuration, threat hunting, and SOC collaboration. Whether you're deploying for the first time or optimizing existing environments, these sessions give you hands-on knowledge you can apply. All sessions are recorded and available on-demand through Kaseya University. |
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Sep 17, 2026 11AM ET Compliance Is About to Get a Lot Easier Something new is coming to Compliance Manager GRC.
DESCRIPTION: Join us for an upcoming Elevate session where we walk through a new capability built to help you move faster from compliance findings to results. We will cover what it does, what you need in place to get started, and how to put it to work across your client base. |
Reserve your seat and we will share the full session details closer to the date.
Who Should Attend?This session is for MSP leaders, IT professionals, security practitioners, and IT operations teams responsible for compliance, endpoint security, or audit readiness.
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Sep 17, 2026 11AM ET IT Service Delivery Autotask Tech Jam: Building a co-managed IT model with shared responsibility
DESCRIPTION: As co-managed IT becomes the preferred service model for many organizations, clear collaboration between internal IT teams and MSPs is more important than ever. Without defined responsibilities, shared service delivery can quickly lead to communication gaps, missed tasks, and accountability challenges.
In this webinar, you'll learn how to configure Autotask PSA to support a successful co-managed IT environment. We'll walk through best practices for setting up user roles, permissions, workflows, and ticket ownership to create transparency and ensure everyone knows who is responsible for what. |
What You'll Learn:
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Who Should Attend?Internal IT teams and MSPs |
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September 16th, 2026 10AM ET Datto Backup The Recovery Playbook - Virtual Workshop
DESCRIPTION: This intermediate-level workshop provides IT professionals, MSPs, and technical consultants with a practical understanding of Kaseya’s data protection portfolio, including Datto BCDR, Unitrends, SaaS Protection, and Endpoint Backup. Through demonstrations and real-world recovery scenarios, participants will explore backup, recovery, ransomware protection, and cloud data protection across physical, virtual, hybrid, and endpoint environments. By the end of the workshop, attendees will be able to identify the right solutions for different customer environments and develop recovery strategies aligned with business continuity requirements. |
Webinar Objective(s): Build a Complete Recovery Strategy Position Kaseya’s portfolio as a layered approach to business continuity—protecting infrastructure, cloud applications, and endpoints rather than relying on a single backup solution. Reduce Downtime and Business Risk Highlight how Datto BCDR and Unitrends help customers meet aggressive RPO and RTO requirements through rapid recovery capabilities, while SaaS Protection and Endpoint Backup extend that protection across cloud and remote-user environments. Protect Customers Beyond Native Retention Emphasize that Microsoft 365, Google Workspace, and endpoint data require dedicated protection strategies to address accidental deletion, ransomware, compliance needs, and other data-loss scenarios.
Who should attend? Designed for IT professionals, managed service providers (MSPs), and technical consultants with a foundational understanding of backup, disaster recovery, and business continuity concepts.
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September 30th, 2026 10AM ET Documentation Under Pressure: Preventing Risk, Drift, and Audit Surprises
DESCRIPTION: Documentation is often viewed as a passive operational asset, but in reality it actively influences security, service delivery, incident response, and audit readiness.
In this practical session, we'll explore how documentation can quietly introduce risk through outdated credentials, hidden dependencies, incomplete procedures, and uncontrolled access. Through real-world MSP scenarios, you'll learn how to identify documentation health signals, understand blast radius, govern who can change critical information, and use documentation as evidence during incident response. |
By the end of the session, you'll have a framework for evaluating documentation not just by completeness, but by its ability to support secure, defensible operations under pressure.
Webinar Objective(s): By the end of this webinar, participants will be able to: • Identify Documentation Risk Signals • Evaluate Documentation Through Blast Radius • Assess Documentation Health • Apply Governance Principles • Use Documentation as Evidence • Build More Defensible Operations
Who should attend? This webinar is designed for MSP owners, service delivery leaders, operations managers, documentation owners, and technical professionals responsible for maintaining accurate, secure, and operationally effective documentation. Whether you're managing day-to-day service delivery, preparing for audits, or improving documentation governance, this session will help you identify documentation risk, reduce operational blind spots, and build more defensible processes.
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October 22, 2026 11AM ET IT Glue, MyGlue, Compliance Manager GRC Secure-by-Default Operations
DESCRIPTION: Join this hands-on workshop to learn how to build and operationalize a secure-by-default approach across your MSP. Through a practical, scenario-driven curriculum, you'll explore how documentation, access governance, and compliance processes work together to reduce risk, improve audit readiness, and create repeatable operational controls. Participants will leave with a starter Control Library, documented evidence workflows, and a realistic adoption plan that can be implemented immediately within their organization. |
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September 7th, 2026 September 21st, 2026 11AM GMT Autotask Answers Q3 Series
DESCRIPTION: Whether you're troubleshooting specific features or seeking inspiration on how to extend Autotask’s capabilities across other applications, these sessions aim to both inform and empower. Please submit any questions you would like answered live here in advance.
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Who Should Attend?All Autotask users are welcome – whether you're new to the platform or a seasoned user looking to optimize your processes.
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September 8th, 2026 11AM GMT Ask the Experts: Identity & User Security Q3 Series
DESCRIPTION: Whether you use Kaseya 365 User or solutions such as INKY, BullPhish ID, Dark Web ID, SaaS Alerts, Datto SaaS Protection, or Spanning, these interactive sessions provide an opportunity to get your pre-submitted questions answered by our product experts, discover practical tips and best practices, and learn how others are strengthening their security posture.
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Who Should Attend?These sessions are open to all users of Kaseya 365 User, INKY, BullPhish ID, Dark Web ID, SaaS Alerts, Datto SaaS Protection, and Spanning. Whether you're just getting started or looking to deepen your expertise, adopt best practices, and maximise the value of your solutions, you'll leave with practical insights you can apply immediately.
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September 11th, 2026 11AM GMT Ask the Experts: Endpoint Operations Q3 Series
DESCRIPTION: Whether you use Kaseya 365 Endpoint or solutions such as Datto RMM, VSA, EDR, Endpoint Backup, or RocketCyber, these interactive sessions provide an opportunity to get your pre-submitted questions answered by our product experts, discover practical tips and best practices, and learn how others are streamlining endpoint operations and strengthening security across their IT environments.
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Who Should Attend?These sessions are open to all users of Kaseya 365 Endpoint, Datto RMM, VSA, EDR, Endpoint Backup, and RocketCyber. Whether you're just getting started or looking to deepen your expertise, adopt best practices, and maximise the value of your solutions, you'll leave with practical insights you can apply immediately.
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