How to Add Users in Graphus?

To add a new user, follow these steps:

1. Log in to the Graphus portal as an MSP admin.

2. On the top menu, click MSP Administration.

3. In the navigation menu, click User Management.

4. On the User Management page, go to the top-right corner standard and click Add Local User. 0.png

5. Fill in the new user's details and assign the desired Role.

  • Admin: Users with Admin roles can perform all activities in the application. They can add/update/disable other users, change settings, and investigate alerts.
  • Analyst:


Note: Enabling Two-factor authentication for the user is an optional field. If you enable the toggle, the user must enter a one-time password (OTP) code that has been generated for the given contact number before logging in to the application.

6. Click Add User. Following your action, a message with login credentials and instructions will be sent to your specified email address.

Note: Graphus will match the email address the user enters and prevent the creation of duplicated users with an error message.



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