How do I enable shared docs for backup for multiple users?

​By default, shared documents are excluded from the backup. However, enabling the backup of shared items is easy!  To back up shared documents for all users in your domain, follow these steps:

1. Log into your Spanning account as the admin user for your domain.
2. Select Settings.
3. Under the Drive sub-heading, check the Back up shared Drive files for new users by default box.
4. To apply this setting to all users in your domain that currently have a seat assigned, click Apply to Existing Users.
5. Click Overwrite.
   
   

If you want to update the setting for backing up shared items for individual users in your domain one at a time, follow these steps:

1. Log into your Spanning account as the admin user for your domain.
2. Click Users.
3. Locate the user. Click the user's icon and select Impersonate.
   
4. Select Settings.
5. Under the‘Drive sub-heading, un-check the box that says Don’t back up documents that are shared with me.  You will then see a message that documents that are shared with that user will also be backed up.