Introducing Review 360, our premier expert service to streamline your product with industry best practices and recommendations for maximum efficiency.
What is Review 360?
Review 360 is a program designed to optimize your product usage, integrate across the Kaseya IT Complete platform, and aligning it with industry best practices Our expert team will work closely with you to gain a deep understanding of your unique configuration, business needs, technical environment, and goals. We'll conduct a comprehensive audit and analysis, provide the recommendations, and implement the key actions
Benefits of Review 360
Expert led review of your business processes and product configurations
Detailed recommendation plan on optimization actions to enhance operational productivity
One session to complete the key actions from the recommendations and provide guidance to complete the rest of the actions
Updates on key releases, industry trends, and best practices to stay ahead of the game
One free Certified Admin Training Camp Course on the respective product
The Review 360 Process
Review360 - Areas of Focus by Product
Datto RMM
VSA
Administrative settings, site organization, use of common or new features
Automation
Monitoring and alerts
Patch Management
Software Management
Integrations (where applicable(
IT Complete Core Review 360
Autotask
Global Organization Configuration
Opportunity & Quote Management
Contract Management & Billing
Incident, Problem & Change Management
Project Management & Service Delivery
Dashboards & Reporting
Workflows & Automation
IT Complete Core Review 360
BMS/Vorex
Integrations with VSA, IT Glue, Finance Applications