Remote Control (KRC)
Articles related to the Kaseya Remote Control Module as well as the KRC remote access program, RDP, and VNC.
- "A private session could not be established. Would you like to connect to a shared session instead?" Messsage
- 3rd party application on older Windows OS does not display correctly in KRC session
- Antivirus Exclusion list for Remote Control components.
- Does UAC have to be disabled for Remote Control to work?
- Domain Active Directory (AD) Password Reset
- Error when trying to start VNC session from Vista or Windows 7.
- How do I disable Kaseya Remote Control?
- How does KRC secure connections?
- How to disable Remote Control for a VSA User
- How to get prompt for two factor code on remote control (VSA 9.4 and above)
- Is there a way to disable remote control completely to an endpoint from kaseya vsa?
- Kaseya Remote Control (KRC) increases the CPU and memory consumption
- Kaseya Remote Control Log Location
- Keyboard doesn't work in KRC session when anti-keylogger software installed on "viewer" machine
- Keys randomly stop working while in a KRC session
- KRC cannot get P2P connection through Sonicwall
- KRC connection fails when browsing through a proxy server
- KRC connection fails with HTTPS inspection enabled on firewall
- KRC log file locations
- KRC Screen resolution
- KRC session fails with "Errors occurred while creating session token" message
- KRC to machines with Mojave (OS X 10.14) will trigger a pop-up about the 'KaseyaRemoteControlHost' making the mouse/keyboard unusable.
- KRC/KLC: Managing endpoints hosted on Cloud Platforms.
- Logging onto multiple private sessions as the same Windows user
- Poor video performance when connecting to agents with certain graphics adapters
- Receiving the "ActiveX control kaxRemote.dll failed to load!" error in Firefox when starting RC session?
- Remote Control > Private Session does not have multiple display selection
- Remote Control conflict with StarScheduler.exe
- Remote Control CPU utilization on agent machine
- Remote control disabled from agent menu - can it be re-enabled by VSA user?