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Please enter the details of your request. A member of our support staff will respond as soon as possible.

Set Severity

Please select the product that you are opening this support request for.

Please select whether you are a hosted customer or have your own on-premise solution.

Please select whether you are a hosted customer or have your own on-premise solution.

Please provide the URL used to access your system.

Would you like to provide us unattended access to your VSA? This will allow us to resolve your support case more promptly.

Would you like to provide unattended access to your Traverse System? This will allow us to resolve your support request more promptly.

Ideally, please provide us a new user account so that access can be limited only to Kaseya Support.

Please ensure to provide a password that has not been used in the past.

Please include the version and patch level of your VSA.

Please include the version and patch level of your Traverse instance.

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