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Wayne Clancy

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Latest activity by Wayne Clancy
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    Wayne Clancy created an article,

    How to Create and Update a Custom Field

    What are Custom Fields? Custom Fields are used to store additional information for your managed Machines. You can maintain an unlimited number of custom fields of information about managed machine...

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    Wayne Clancy created an article,

    Supported Apple MAC OS Functions

    Question:   What Supported Apple MAC OS functions are available   Answer:   Apple agents support the following functions: Audits - selected hardware and software attributes Agent procedur...

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    Wayne Clancy created an article,

    What rights must an AD User have when installing a domain probe on an Agent

    Question: What rights must an AD User have when installing a domain probe on an Agent Answer: Discovery requires a domain credential authorized to perform the following types of updates: Crea...

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    Wayne Clancy created an article,

    Audit Software Licenses

    Question: How does the Audit Software Licenses work   Answer:   Searching for Product Licenses is a 3 step process: 1. Search under the 'Uninstall' registry key. HKEY_LOCAL_MACHINE\Software...

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    Wayne Clancy created an article,

    Domain Watch Probe Change Credentials

    Question - How do I change the password for the credentials that were used when when installing a Domain Watch Probe Answer - You can update the credentials under the Probe Deployment tab in Dom...

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    Wayne Clancy created an article,

    System Information Audit

    System Audit information is retrieved using Windows WMI   Here's how to trace the System Audit:   Make sure the System Audit script has run successfully.   >Agent >Agent Logs - select agen...

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    Wayne Clancy created an article,

    Collect KDB logs for support

    QUESTION How do I collect Kaseya Data Backup LogsANSWER Please go to the page below and at the end of the Agent Name Alt+LeftClick > Data Backup > Backup > Status       What you will the...