Get to Know IT Glue
- IT Glue glossary of common terms
- Introduction to flexible assets
- Introduction to the key concepts
- Relationship mapping (related items/tagging)
- Structure and navigation
- View global lists
IT Glue Mobile App
Your User Account
Permissions
- The Vault
- Bulk Security for Passwords
- Control access with security permissions
- About roles and permissions
- About permissions for asset types
- Edit an asset's permissions
Organizations
- About organizations
- Add and delete organizations
- When to use sub-organizations
- Set an Organization's primary location
- Add a note to an organization
- Organizations home page
Flexible Assets
- Quick guide for flexible assets
- What flexible asset templates are available?
- Where to document various IT assets
- Flexible asset field definitions
- Create Tag fields
- Revert to the standard flexible asset design
Checklists
- Checklist best practices
- Create a basic checklist
- Create a checklist template
- Add assets to the Organization Sidebar
- Workstation deployment checklist
- Employee onboarding checklist
Manage Content
See all 14 articlesSecurity
- IP Access Control: 3rd Party Vendor IPs
- IP Access Control
- IT Glue is SOC 2 compliant
- Adding and removing password folder security
- Generating One-Time Passwords (OTP)
- Password Access Workflow in IT Glue
Documents
- Quick guide for documents
- Document Expiration
- Import documents in to IT Glue
- Copy and move documents between organizations
- Copy and paste text and images from outside sources
- Create documents with inline images
Miscellaneous
- Suggest A Feature Portal Guidelines
- Tips for creating an efficient support ticket
- Contacting IT Glue support
- Subscribing to IT Glue Announcements
- About the System Status page
- Feature request portal
Documentation Guide
- Email2Ticket - Autotask 1.6 API migration instructions
- Overview of client onboarding steps
- Personal Passwords
- Getting started: Building blocks (Video)
- Configurations
- Firewalls